SHRUTI D PAHARI
San Antonio,USA
Summary
Dynamic and results-driven professional with a strong passion for contributing to H-E-B's success. Equipped with a diverse skill set in administrative support, accounting and treasury, human resources, global sourcing, digital marketing, quality assurance, own brand development, facility design, and corporate pharmacy. Gaining valuable experience in the bakery section at H-E-B, showcasing a commitment to excellence and customer satisfaction. Eager to leverage this experience and skill set to drive impactful results in a challenging new role within the organization.
Overview
3
3
years of professional experience
Work History
Food Service Representative
H-E-B Bakery SA27-Marbach/Loop 410
08.2022 - Current
- Food Service Representative, Customer Service, Cake decoration
- 2022: Top performer of the year H-E-B Bakery SA27
- 2025: Awarded H-E-B Scholarship to pursue masters in Public Administration (MPA) at UTSA, San Antonio
- Also worked based on availability H-E-B SA41, SA33, SA19, SA9
- Handled customer complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Cultivated mutually beneficial customer relationships to enhance business growth.
- Reached or exceeded predetermined sales goals.
- Enhanced customer satisfaction by providing efficient and accurate food service in a timely manner.
- Contributed to a positive workplace culture through effective communication, teamwork initiatives, and a strong work ethic.
- Collaborated with team members to ensure smooth operations, resulting in consistent positive feedback from customers.
Sales Associate
JCPenney
04.2022 - 08.2022
- Cashier, Customer Service
- Part-time
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Master of Science - Public Administration (MPA)
University of Texas At San Antonio
San Antonio, TX12-2027
Bachelor of Education (B. Ed.) - Special Education with a specialization in mental retardation
NSOU
Kolkata, West Bengal02.2021
Master of Science - Human Development and Family Studies
University of Calcutta
Kolkata, West Bengal11.2016
Bachelor of Science - Human Development
University of Calcutta
Kolkata, West Bengal06.2014
Skills
- Collaborative teamwork skills; Strong work ethic; Team oriented; Quick learner; Customer service; Fast-paced environment; Problem-solving; Attention to detail; Working quickly; Multitasking; Working with diverse people; Productivity and efficiency; Cash register operation; Food safety; Food preparation; Order taking
Languages
English
Full Professional
Hindi
Full Professional
Bengali
Native or Bilingual
Timeline
Food Service Representative
H-E-B Bakery SA27-Marbach/Loop 410
08.2022 - Current
Sales Associate
JCPenney
04.2022 - 08.2022
Bachelor of Education (B. Ed.) - Special Education with a specialization in mental retardation
NSOU
Master of Science - Human Development and Family Studies
University of Calcutta
Bachelor of Science - Human Development
University of Calcutta
Master of Science - Public Administration (MPA)
University of Texas At San Antonio
Community Service
Indian Association of San Antonio (IASA) and the San Antonio Bengali Cultural Community (SABCC), A member of the Indian Association of San Antonio (IASA) and the San Antonio Bengali Cultural Community (SABCC).
Hobbies and Interests
Dancing, Singing, Cooking, Cake decoration and backing, Gardening, Fishing, Swimming, Makeup art, Photography, Running a YouTube channel, Travel and travel planning.
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