Sara Hezbom
Seattle,Washington
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Flight Attendant
SkyWest
04.2024 - Current
- Identified issues, analyzed information and provided solutions to problems and inflight safety concerns.
- Worked flexible hours across night, weekend, and holiday shifts.
- Provided professional skills and support in a dynamic customer service environment.
Community Manager
Guide Property Services
01.2024 - Current
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Managed community within established cost constraints.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
Guest Services
Climate Pledge Arena
08.2023 - 04.2024
- Monitored staffing levels to provide adequate coverage for guest services.
- Used downtime between customer orders to fulfill other guest services.
- Hired, trained and managed team several Guest Services Representatives successfully.
- Monitored guest services personnel for efficiency and accuracy of response to guest complaints.
Property/Project Manager
OnPoint Property Services
07.2022 - 09.2023
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Met project deadlines without sacrificing build quality or workplace safety.
Lead Bartender
Paine Field Airport
10.2018 - 01.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
Seattle Central College
Seattle, WAAcademy of Art University
San Francisco, CA01.2017
University of Washington
Seattle, WA01.2015
Skills
- Advanced computer/math
- Project coordination
- Hospitality, service, retail
- Innovative thinker
- Strongly detail oriented
- Great communication
- Problem solver
- Accounting and budgeting
- Marketing and merchandising
Timeline
Flight Attendant
SkyWest
04.2024 - Current
Community Manager
Guide Property Services
01.2024 - Current
Guest Services
Climate Pledge Arena
08.2023 - 04.2024
Property/Project Manager
OnPoint Property Services
07.2022 - 09.2023
Lead Bartender
Paine Field Airport
10.2018 - 01.2020
Seattle Central College
Academy of Art University
University of Washington
Similar Profiles
Renata OlivierRenata Olivier
Flight Attendant at SkywestFlight Attendant at Skywest
Nia KnowlesNia Knowles
Flight Attendant at SkyWestFlight Attendant at SkyWest
Karlie GerlingerKarlie Gerlinger
Flight Attendant at SkywestFlight Attendant at Skywest