Shuab Khan
Brooklyn,NY
Summary
Motivated Bachelors of Science Candidate graduating this May, with a robust foundation in healthcare administration and three plus years of hands-on experience in the healthcare industry. I am poised to apply my academic knowledge and practical expertise to contribute effectively to healthcare administration roles. Committed to optimizing patient care delivery and operational efficiency, I am eager to leverage my skills and passion for healthcare in a dynamic administrative environment.
Overview
8
8
years of professional experience
Work History
Assistant Office Administrator
NY Interventional Spine & Pain Medicine
2020.11 - Current
- Provided essential support to office staff by efficiently managing administrative tasks, ensuring smooth day-to-day operations
- Ensured accuracy and currency of patient records, maintaining up-to-date medical histories and contributing to quality patient care
- Played a key role in the development and implementation of new administrative procedures such as bi-weekly staff meeting contributing to a positive work environment
- Conducted thorough reviews of claim denials and payer requirements, taking proactive corrective actions to minimize financial impact
- Utilized effective communication methods to confirm patient appointments, reducing no-show rates by 30%
- Successfully followed up and collected outstanding balances and receivables, contributing to improved revenue management
- Maintained and updated information on insurance coverage related to diagnoses, procedures, and fees, ensuring compliance with regulations and maximizing reimbursement
- Demonstrated proficiency in ICD-10, CPT, and HCPCS coding, facilitating accurate billing processes and reimbursement claims increasing payment schedule by 25%
- Implemented cost-saving initiatives based on analysis of spending patterns, contributing to overall financial efficiency and profitability resulting in saving over $50,000 the first year.
Volunteer Assistant Event Coordinator
Peace Community Center Masjid E- Quba
2016.01 - Current
- Spearheaded initiatives such as a feedback box around the event space to incorporate attendee feedback into the planning process, resulting in more tailored and engaging activities that better met participant needs
- Researched new ideas for programs and activities, taking into consideration participants' suggestions further increasing community engagement by 30% each event.
Internee
Maimonides Medical Center
2024.01 - 2024.05
- Provided administrative support to healthcare professionals, optimizing their productivity and enabling focus on patient care
- Collaborated with interdisciplinary teams to address operational challenges and implement innovative solutions
- Actively participated in quality improvement initiatives, facilitating continuous enhancement of healthcare services
- Confirmed the next day appointments streamlining the check-in process for the next day.
Retail Partner
Starbucks
2023.03 - 2024.03
- Made and served brand-specific café beverages with a focus on quality and consistency resulting in the highest customer connection score in the district on a monthly basis
- Consistently exceeded customer expectations through clear and concise communication, resulting in a 40% reduction in escalations and disputes, enhancing overall customer satisfaction and loyalty.
Education
Bachelor of Science - Health Administration
Long Island University
Brooklyn, NY05.2024
High School Diploma -
Coney Island Prep High School
Brooklyn, New York06.2020
Skills
- Administrative Support
- Project Management
- Records Administration
- Financial Analysis
- Data management
- Patient Experience
- Medical Billing
- Credentialing Coordination
- Strong communication and interpersonal skills
- Organizational skills and attention to detail
Timeline
Internee
Maimonides Medical Center
2024.01 - 2024.05
Retail Partner
Starbucks
2023.03 - 2024.03
Assistant Office Administrator
NY Interventional Spine & Pain Medicine
2020.11 - Current
Volunteer Assistant Event Coordinator
Peace Community Center Masjid E- Quba
2016.01 - Current
Bachelor of Science - Health Administration
Long Island University
High School Diploma -
Coney Island Prep High School
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