Hi, I’m
Brianna Smith
Columbus,OH
Summary
Highly qualified, detail-oriented and hardworking office administrator with more than five years of experience. I'm extremely proficient in research skills, communication, and client relations. Adept in computing and technology skills including competence in multiple software applications, Microsoft Office, CMS and hosting, networking issues and social media.
Overview
18
years of professional experience
Work History
Diamondback TransportationWest Jefferson, Ohio
Assistant Office Administrator
01.2014 - 12.2020
Job overview
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
LakeSide PlazaLondon, Ohio
Assistant Night Manager
08.2018 - 12.2018
Job overview
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips, and securing deposit in vault.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Conducted nightly inventory management procedures to track sales and stock levels.
Red RobinHilliard, Ohio
Cook/Shift Supervisor
10.2013 - 08.2018
Job overview
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips, and securing deposit in vault.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Conducted nightly inventory management procedures to track sales and stock levels.
The Humane Society of Madison CountyWest Jefferson, Oh
Office Assistant/Lead Kennel
02.2012 - 04.2015
Job overview
- Unloaded and impounded animals received from animal control and public.
- Implemented trap, neuter and release programs to manage local feral cat population.
- Supplied animals with food, water and personal care.
- Captured stray animals, provided housing and care of homeless animals and coordinated adoptions.
- Examined animals for injuries or malnutrition and arranged for necessary medical treatment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Karshner And SonsColumbus , Ohio
Office Administrator
08.2019 - Current
Job overview
- Interacted with customers by phone, email or in-person to provide information.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Demonstrated knowledge of workplace safety principles and practices.
- Utilized proper personnel protective equipment during painting and preparation, avoiding inhalation of hazardous debris and toxic particulates.
- Advised customers on paint types based on brand, quality, sheen and application needs.
- Managed contracts and invoices from customers confirming on-time payment.
- Scheduled consultations and presentations with new customers demonstrating technique, timeline, expectations and color contrast.
Education
Team building, Documentation, Natural leader, Power contract negotiation, Business understanding, Excellent
communicator, Multi-tasking strength , Advanced problem solving abilities, Order processing , (ServSafe Certified
Addison High School
High School Diploma
2022
Columbus State Community Collage
2009
University Overview
GPA: 0
Skills
- Building Customer Trust and Loyalty
- Responding to Difficult Customers
- Creative Problem Solving
- Efficient and Detail-Oriented
- POS Systems and Ordering Platforms
- Upbeat and Positive Personality
- Data Entry and Maintenance
- De-escalation Techniques
- Understanding Customer Needs
- Monitoring Food Preparation
- Inventory Management
- Equipment Maintenance and Repairs
- Fire Safety Regulations
- Performance Improvement
- Menu Pricing and Writing
- Health Code Compliance
- Front of House Management
- Money Handling
- Back of House Management
- Recruitment and Hiring
- Anticipating Problems
- Portion Control
- Conflict Resolution
- Budget Administration
- Payroll Administration
- Project support
- Business correspondence
- Administrative support
- Verbal and written communication
- Administrative tasks
- Project planning
- Spreadsheet management
- Filing and data archiving
- Business administration
- Bookkeeping
- Number WPM typing speed
- Multi-line phone proficiency
- Mail handling
Timeline
Office Administrator
Karshner And Sons
08.2019 - Current
Assistant Night Manager
LakeSide Plaza
08.2018 - 12.2018
Assistant Office Administrator
Diamondback Transportation
01.2014 - 12.2020
Cook/Shift Supervisor
Red Robin
10.2013 - 08.2018
Office Assistant/Lead Kennel
The Humane Society of Madison County
02.2012 - 04.2015
Team building, Documentation, Natural leader, Power contract negotiation, Business understanding, Excellent
communicator, Multi-tasking strength , Advanced problem solving abilities, Order processing , (ServSafe Certified
Addison High School
High School Diploma