Shubh Patel
Miramar
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
1
1
year of professional experience
Work History
Digital Personal Shopper
Grocery Shopping 4 You
05.2023 - Current
- Tracked substitutions and informed customers of changes.
- Managed budgets effectively while sourcing products from various retailers to ensure optimal quality at competitive prices.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Associate of Arts - Web Development
Broward College
Fort Lauderdale, FL08.2025
Skills
- Delivery Management
- Point of sale operation
- Stock management
- Purchase Recommendations
- Attention to Detail
- Online Order Processing
- Decision-Making
- Opening and closing procedures
- Planning and Organization
- Customer Service
- Basic Math
- Problem-Solving
- Microsoft Word
Timeline
Digital Personal Shopper
Grocery Shopping 4 You
05.2023 - Current
Associate of Arts - Web Development
Broward College
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