Postman
Shubham Lagad
Summary
Accomplished Product Manager with a strong foundation in Fintech and AI, combining deep technical knowledge with strategic product leadership. Expert in translating complex technical challenges into user-centric solutions, enhancing product efficiency, and driving stakeholder satisfaction. Demonstrated ability to lead cross-functional teams toward achieving ambitious product milestones. Proficient in agile methodologies, UX/UI design, data analytics, and leveraging cutting-edge technologies to meet business goals. Passionate about utilizing innovative technologies to develop products that resonate with users and deliver tangible business value.
Overview
6
6
years of professional experience
10
10
Certifications
Work History
Product Owner
Fiserv Inc
Frisco, TX
10.2023 - Current
- Spearheaded revamp of teller application's transaction module, improving efficiency by 30% and enhancing regulatory compliance.
- Prioritized product backlog, accelerating time-to-production by 20% and streamlining project delivery.
- Collaborated with UX/design teams to develop 10+ feature mock-ups, boosting user interface quality by 25%.
- Integrated feedback from 15+ senior stakeholders, increasing feature acceptance by 70% through effective requirement management.
- Presented 20+ feature demos to stakeholders, achieving 95% approval rate and aligning closely with project objectives.
Business Systems Analyst
Fiserv Inc
Frisco, TX
10.2022 - 09.2023
- Mentored a cross-functional team of 5 analysts, significantly enhancing the quality of analytical deliverables by 65%.
- Led a major initiative to update 70+ API schemas for banking systems, resulting in a 60% increase in system performance and positive feedback from executive management.
- Successfully demonstrated 35+ APIs to senior stakeholders, achieving unanimous project endorsement and strategic alignment.
- Enhanced cross-departmental collaboration, contributing to a 30% increase in project execution efficiency across technical teams.
- Managed updates and maintenance for third-party integrations, ensuring system reliability with 99% uptime and full compliance standards.
Technical Business Analyst
Air Dynamics
India
08.2019 - 09.2021
- Implemented agile methodologies, enhancing project predictability by 15% and increasing client satisfaction by 60%.
- Created detailed process maps in Visio, improving workflow efficiency and team comprehension.
- Developed user-friendly interfaces for air pollution control devices, directly contributing to improved software usability.
- Cultivated a cross-functional partnership to enhance process efficiency for air pollution control devices by 15%.
Application Development Associate
Accenture
India
10.2017 - 07.2019
- Developed AWS JavaScript scripts, reducing incident response by 25%, boosting reliability by 80%, and improving efficiency.
- Utilized JavaScript and AWS CloudFormation for IaC, cutting deployment time by 40% for 200+ servers, enhancing resource provisioning.
- Implemented AWS QuickSight with JavaScript automation, decreasing response times by 25% and enhancing real-time data visualization.
Education
MBA - Business Analytics
Hult International Business School
San Francisco, CA08.2022
Post Graduate Program - Data Analytics - Data Analytics
International Institute of Information Technology
India03.2018
Bachelor of Engineering (BE) in Computer Science -
University of Pune
India05.2017
Skills
- Product Lifecycle Management
- Stakeholder Negotiations
- Product Backlog Management
- Product Roadmapping
- Market Research and Analysis
- Stakeholder Communication
- Team Leadership
- Data-driven decision-making
- Wireframing and Prototyping
- API Integration Management
- Generative Artificial Intelligence
- AWS, Azure expertise
Certification
- Professional Scrum Product Owner I (PSPO I) - Scrum.org
- Software Product Management - University of Alberta
- Google Project Management - Google
- Product-led Certification - Pendo
- Machine Learning specialization - Stanford University & DeepLearning.AI
- ChatGPT Prompt Engineering for Developers - DeepLearning.AI
Projects Built
- AI Chatbot, Leveraged GPT-3.5 via Chatbase.co to create and deploy a custom chatbot, enhancing personal touch for my portfolio website visitors, using No-code. Date - 01/31/24, Link - https://pmshubham.odoo.com/
- Curious Chad: Your own Business Analyst, Independently conceptualized and developed a GPT-based tool, leading to a 40% improvement in operational productivity and a 50% reduction in document preparation time for 10+ independent consultants., Date -12/31/23
Awards
- Dean's List - Hult International Business School
- Department Topper award in Computer Engineering - University of Pune
Software
Figma
Tableau
Power BI
Jira
Confluence
Canva
ChatGPT
Timeline
Product Owner
Fiserv Inc
10.2023 - Current
Business Systems Analyst
Fiserv Inc
10.2022 - 09.2023
Technical Business Analyst
Air Dynamics
08.2019 - 09.2021
Application Development Associate
Accenture
10.2017 - 07.2019
MBA - Business Analytics
Hult International Business School
Post Graduate Program - Data Analytics - Data Analytics
International Institute of Information Technology
Bachelor of Engineering (BE) in Computer Science -
University of Pune