Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shujwana Brennan

Columbia

Summary

Dynamic accounting professional with comprehensive expertise in accounts payable management and financial reporting at Allen University.

Overview

19
19
years of professional experience

Work History

Customer Service Representative

Everise Call Center
Columbia
01.2023 - 04.2025
  • Reviewed and explained insurance plans for prescriptions across Medicare and commercial accounts.
  • Processed and verified prior authorizations to ensure compliance and efficiency.
  • Utilized CRM systems, order management tools, and communication platforms to enhance operational effectiveness.
  • Resolved premium billing discrepancies and processed payments to reactivate accounts.
  • Processed orders, prepared correspondences, and completed required documentation accurately.

Account Specialist

MSB Express LLC
Columbia
08.2021 - 01.2023
  • Dispatch Loads for Drivers.
  • Satisfied customers through efficient payment processing and delivery coordination.
  • Handled stressful situations professionally and multitasked with ease.
  • Estimated and quoted prices, credit or contract terms and delivery dates.
  • Accomplished multiple tasks in a fast-paced environment.
  • Processed credit card payments and accurately handled cash.
  • Prepared monthly reports detailing account activity and outstanding balances.

Accountant

Midlands Housing Alliance
Columbia
04.2021 - 08.2021
  • Reconciled bank accounts and credit card statements to ensure accurate financial records.
  • Assisted with budget preparation and monitoring throughout fiscal year.
  • Ensured adherence to GAAP principles in all aspects of financial reporting.
  • Reviewed accounts payable and receivable transactions to ensure accuracy and proper documentation.
  • Reviewed and reconciled accounts for accuracy.
  • Assist in annual audit.

Accounting Clerk

The Department of Social Services
Columbia
10.2018 - 03.2021
  • Assist in Annual Audit, Categorize and label all unit cost reimbursements and service of process.
  • Processed filing fees worksheets from all 46 counties clerks of courts to send to the finance for payment processing.
  • Input data from various worksheet into excel spreadsheet to determine payments due to clerk of courts.
  • Track incentive payments and expenditures incurred by the clerk of courts.
  • Reconcile data into SCEIS general ledger account to ensure payments are processed timely and accurately.
  • Act as liaison between the Clerk of Courts and DSS finance in answering inquiries made by both entities.

Assistant Property Manager

BridgeGap Partners' Realty
Columbia
11.2017 - 08.2018
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
  • Prepare detailed budgets and financial reports for properties grounds.
  • Scheduling repairs when tenants report problems with appliances and other equipment.
  • Addressed resident concerns regarding rent, leasing options and maintenance requests.
  • Ensured compliance with local laws and regulations related to property management.
  • Maintained accurate records of all property-related transactions and documents.

Tax Preparer

Brennans Tax Service LLC
Columbia
11.2017 - 04.2018
  • Reviewed colleagues' work to ensure accuracy and adherence to professional standards.
  • Ensured timely filing of all client tax returns by monitoring deadlines and prioritizing work accordingly.
  • Informed clients of changes in tax laws that could impact their financial situation.
  • Calculated penalties or interest due on late filings, amended returns, or underpayments.
  • Consulted with clients about various tax strategies to minimize their tax liability.
  • Educated clients on ways to improve their record-keeping practices for future tax preparation purposes.
  • Prepared individual and business tax returns by gathering financial information from clients.
  • Assisted clients in responding to IRS notices and audits.

Accounts Payable Manager

Allen University
Columbia
01.2010 - 01.2014
  • Processed all properly approve purchase requisition orders invoices and check request.
  • Reviewed and cancel contracts from vendors were inconsistencies was displayed.
  • Monitor all contractors' invoices and confirm that payments are legitimate.
  • Resolved delinquent payments by setting up payment plans until balance is current.
  • Correct over payments to creditors that total over $1100 dollars.
  • Accounts Payable debt was reduced from 1.5 million dollars to a couple of hundred thousand.
  • Processed all purchase orders upon approval.

Staff Accountant

Allen University
Columbia
12.2005 - 01.2010
  • Reviewed journal entries for correct coding and posting to general ledger.
  • Collaborated with external auditors, providing necessary documentation and support during audits.
  • Supported payroll processing activities, including review of timesheets and calculation of overtime pay.
  • Trained new employees on company-specific software systems and accounting processes.
  • Communicated regularly with department managers to address any financial concerns or inquiries.
  • Maintained organized filing system for financial documents, ensuring efficient record retrieval.
  • Reconciled bank accounts to ensure accuracy in financial records.
  • Assisted with month-end closing procedures, ensuring all transactions were recorded accurately.
  • Processed accounts payable invoices, verifying accuracy before issuing payments.

Education

Bachelor of Science - Business Administration/Management

Limestone College
05.2007

Skills

  • Accounts payable and receivable
  • Accounting principles
  • Financial analysis and reporting
  • Tax preparation and compliance
  • Budget management
  • GAAP adherence
  • Auditing processes
  • Bank reconciliation techniques
  • CRM systems expertise

Languages

English, Native

Timeline

Customer Service Representative

Everise Call Center
01.2023 - 04.2025

Account Specialist

MSB Express LLC
08.2021 - 01.2023

Accountant

Midlands Housing Alliance
04.2021 - 08.2021

Accounting Clerk

The Department of Social Services
10.2018 - 03.2021

Assistant Property Manager

BridgeGap Partners' Realty
11.2017 - 08.2018

Tax Preparer

Brennans Tax Service LLC
11.2017 - 04.2018

Accounts Payable Manager

Allen University
01.2010 - 01.2014

Staff Accountant

Allen University
12.2005 - 01.2010

Bachelor of Science - Business Administration/Management

Limestone College