Shulena Bryant
Seaside,CA
Summary
Dynamic and adaptable professional with a proven ability to quickly learn and retain information, fostering strong relationships through effective rapport-building. Recognized for following direction effectively and demonstrating basic computer competency while approaching challenges with empathy and a thoughtful perspective. Passionate about mental health advocacy, with a keen interest in establishing a support group for family members affected by mental illness. Committed to creating a positive impact by leveraging interpersonal skills and compassionate understanding in all interactions.
Overview
13
13
years of professional experience
Work History
Umoja Coordinator/Ambassador
Monterey Peninsula College
Monterey, CA
01.2023
Waitress
Chilis
Seaside, CA
01.2010
CWT Peer Support / Volunteer
VAPAHCS ATS/IOP
Palo Alto, CA
01.2013 - Current
Education
Associate of Science - Coursework Completed
Monterey Peninsula College
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Seaside High School
No Degree - Collaborative Health And Human Services
California State University, Monterey Bay
Seaside, CA12-2027
Skills
- Peer Support:
- Facilitating group sessions for personal development
- Group facilitation expertise
- Establishing caregiver community
- Provide personalized support and resources to veterans
- Availability for veteran assistance
- Assistance in patient advocacy
- Customer Service / Clerical:
- Comprehensive customer service
- Able to assist customers in finding resources they need; assist in acting as a liaison between customers and staff/providers
- Event management skills
- Answer telephones, direct calls, and take messages
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
- Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions
Accomplishments
Army Achievement Medal, National Defense Service Medal, Global War on Terrorism service Medal, Iraq Campaign Medal w/ Campaign Star, Overseas Service Ribbon
Military
United States Army Under Honorable Conditions
Timeline
Umoja Coordinator/Ambassador
Monterey Peninsula College
01.2023
CWT Peer Support / Volunteer
VAPAHCS ATS/IOP
01.2013 - Current
Waitress
Chilis
01.2010
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Seaside High School
Associate of Science - Coursework Completed
Monterey Peninsula College
No Degree - Collaborative Health And Human Services
California State University, Monterey Bay