Shuling Chen
Colonie,New York
Overview
2
2
years of professional experience
Work History
Cashier and Waitress
China Wok
06.2018 - 08.2018
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
Waitress
City King
05.2016 - 08.2016
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Queensborough Community College of The City University of New York
Oakland Gardens, NYAssociate of Science - Business Administation
Hudson Valley Community College
Troy, NY05.2019
Skills
- academic research
- data analyse using quantitative business analytics
- c programming
- financial accounting
- microsoft excel
Accomplishments
president's list
dean's list
Timeline
Cashier and Waitress
China Wok
06.2018 - 08.2018
Waitress
City King
05.2016 - 08.2016
Queensborough Community College of The City University of New York
Associate of Science - Business Administation
Hudson Valley Community College
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