Shundra Hill
Baptist Medical Center South
Montgomery,AL
21
years of professional experience
Meet clerical and operational requirements of Cardiology unit with efficient paperwork coordination, records management and supply organization. Diplomatic and caring in addressing patient needs. Responsive and hardworking with team-oriented nature.
Work History
Patient Care Technician
12 Years 1 Month- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Supported needs of 21 patients under acute care facility
Unit Clerk
9 Years 3 Months- Answered unit calls and took messages for 4 nurses healthcare staff to maximize team productivity.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Prepared admissions charts and scanned records.
- Interacted with customers by phone, email, or in-person to provide information.
- Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads
- Monitored and communicated patient dietary plans to carry out physician orders and prevent errors
Line Cook
2 Years- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Followed health, safety and sanitation guidelines while preparing and serving food
Prep Cook
3 Years- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
Team Lead
2 Years 6 Months- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Directed and supervised team of 5 employees engaged in quality and customer service development
Education
No Degree - Certified Nursing Assistant
High School Diploma
Skills
Preparing Charts
Scheduling Labs
Records Scanning
Documenting Vital Signs
Discharge Support
Arranging Transportation
Multi-Line Phone System
Documentation Skills
Timeline
Unit Clerk
Baptist Medical Center South
07.2017 - CurrentRead More
Patient Care Technician
Baptist Medical Center South
09.2014 - CurrentRead More
Line Cook
Morrison Cafeteria
09.2012 - 09.2014Read More
Prep Cook
Carolina Ale House
10.2007 - 10.2010Read More
Team Lead
Popeyes Louisiana Chicken
03.2006 - 09.2008Read More
Lanier Senior High School
High School Diploma
Read More
H. Councill Trenholm State Community College
No Degree from Certified Nursing Assistant
Read More