Shundra smith
Canton,Ms
Summary
I am a dedicated professional committed to putting customer satisfaction above all else. With every job I undertake, I ensure that the results align with the client’s vision and requirements. As the owner of a thriving lawn care business, I bring over 18 years of experience in leading teams and training staff. My skills in scheduling logistics and implementing quality control measures are designed to elevate service delivery and enhance client satisfaction.
Experienced lawn-care professional with strong customer-service skills. Proven track record in developing effective lawn care plans and maintaining client relationships, ensuring satisfaction and loyalty.
Overview
18
18
years of professional experience
Work History
Lawn Care Business Owner
Self Employed
Canton, Ms.
02.2008 - Current
- Developed and implemented seasonal lawn care plans to enhance landscape aesthetics.
- Managed scheduling and logistics for multiple client appointments to ensure timely service delivery.
- Trained and mentored new staff on effective lawn maintenance techniques and safety protocols.
- Established strong client relationships through personalized service and responsive communication.
- Conducted routine inspections of lawns to identify issues and propose corrective measures proactively.
Education
Associate of Science - Veterinary Science
Hinds Community College
Raymond, Mississippi, MS05-2003
Skills
- Team leadership qualities
- Scheduling and planning
- Training and mentoring
- Quality control measures
- Irrigation system design
- Lawn maintenance expertise
- Customer service
- Attention to detail
- Entrepreneurial personality
Timeline
Lawn Care Business Owner
Self Employed
02.2008 - Current
Associate of Science - Veterinary Science
Hinds Community College