Shundrica Neal

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
• Obtained biological specimens for ordered tests and prepared for laboratory transport.
• Obtained client medical history, medication information, symptoms and allergies.

Received my Personal care assistant license. Learned to work with patients one on one.

• Remained alert to problems or health issues of clients and competently responded.
• Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
• Scheduled and accompanied clients to medical appointments.
• Documented residents' mental status, sleep and eating patterns in medical record books.
• Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
• Monitored and assisted residents through individual service plans.

• Organized racks and shelves to maintain visual appeal, engage customers and promote specific merchandise.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Increased sales by offering advice on purchases and promoting additional products.
• Coordinate training programs that cultivate and enhance company culture
• Solved customer challenges by offering relevant products and services.
• Processed product returns and assisted customers with other selections.