SHUNERIAL MAYES
Alson Services
Monroe,GA
8
years of professional experience
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Work History
Drafter - Permit Coordinator
4 Years- Coordinated permit applications to ensure compliance with local regulations, facilitating timely approvals.
- Managed timelines for permit processing and tracked progress regularly.
- Communicated with stakeholders to gather necessary documentation for permits.
- Managed timelines for permit processing and tracked progress to meet project deadlines.
- Liaised with government agencies to assist in resolving permit-related issues, improving communication and expediting solutions.
- Maintained organized records of all permit applications and approvals.
- Provided training to new team members on permit coordination processes.
- Compiled comprehensive lists of overdue accounts, license suspensions, and issuances for accurate tracking.
- Conducted thorough investigations of past and current licensees to ensure compliance and accuracy of records.
- Prepared ordinances, resolutions and proclamations to be executed, recorded, archived and distributed.
- Maintained and updated municipal codes and city charter documents to ensure compliance with legal standards.
- Composed professional correspondence for the court system to maintain clarity and uphold standards.
- Issued public notification of official activities or meetings to the public.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Sales Specialist
6 Months- Exceeded metrics for customer satisfaction, retention, and inquiry volume, enhancing overall customer experience
- Recommended products based on customer preferences, outperforming sales targets by $3K
- Utilized sales data to predict peak season demand, improving availability of popular items by 31% and contributing to 29% revenue increase
- Recommended products based on customer preferences, exceeding sales targets by $3K through tailored customer engagement
Pro Sales Associate
2 Years 3 Months- Cultivated relationships with potential customers, identifying needs and gaining excellent feedback on 98% of customer reviews
- Projected sales volume and profit for existing and new accounts, optimizing expenditures to achieve 12% cost reduction
- Practiced an empathetic approach and resolved customer issues, leading to a 27% customer close rate
- Projected expected sales volume and profit for existing and new accounts while reducing expenditure by 12%
- Supported sales team in achieving sales and profit goals, contributing to yearly average of $370,000 in new client revenue
- Collaborated with potential customers to identify needs, matching them with 38+ tailored product offerings
- Assisted sales force to achieve sales and profit goals, fostering a yearly average of $370,000 in new client revenue
- Worked outbound sales initiatives to increase lead generation by 10% quarter over quarter
Education
Associate of Applied Science - Drafting Technology
Skills
AutoCAD
Revit software
Permit issuance
Proficient w/AutoCAD
CAD expertise
Novice w/ Revit Architecture
Documentation management
Client engagement
Stakeholder communication
Analytical skills
Project planning
Data tracking
Attention to detail
Workflow coordination
Time management
Problem solving
Research
Microsoft office
Adobe suite
Document validation
Permit tracking
Notary public
Cost estimation
Purchasing
Records management
Call handling
Detail orientation
Multitasking
Presentation skills
File organization
Excellent communication
Regulatory adherence
Client relations
Problem-solving
CAD expertise
Timeline
Drafter - Permit Coordinator
Alson Services
10.2022 - CurrentRead More
Sales Specialist
Lowe's Home Improvement
07.2020 - 01.2021Read More
Pro Sales Associate
Home Depot
04.2018 - 07.2020Read More
Gwinnett Technical College
Associate of Applied Science from Drafting Technology
Read More