Summary
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Shungu William

Shungu William

Bulawayo,HA

Summary

Enthusiastic and customer-focused Sales Associate with over 5 years of experience in fast-paced environments. Proven ability to meet and exceed sales targets while developing strong customer relationships. Seeking to leverage excellent communication skills and sales expertise to contribute to the success a dynamic company

Work History

Sales Associate

  • Enthusiastic and customer-focused Sales Associate with over 5 years of experience in fast-paced environments
  • Proven ability to meet and exceed sales targets while developing strong customer relationships
  • Seeking to leverage excellent communication skills and sales expertise to contribute to the success a dynamic company.

Jewelry Sales Representative

Aurex Jewellery Zimbabwe
  • Providing the pleasant customer experience on sales floor especially as jewelry associate
  • Applying the knowledge of metals/fine jewelry, semi-precious gemstones, pearls, fashion trends, designer brands, the location of production, etc
  • Assisting in customer's effectively and increase sales performance
  • Accepting the inventory, creating visually appealing showcases for jewelry and watch items, following the corporate merchandising showcase plans when directed
  • Regularly assisting with store operations (closing, stock, cashier/monetary transactions, credit card applications)
  • Creating a welcoming environment by greeting and approaching customers
  • Exceeding the customer expectations by providing assistance with a positive attitude
  • Recommending merchandise based on product knowledge and customer preferences.

Assistant Manager

TM Pick n Pay Supermarkets
  • Plan Budgets and authorize payments and merchandise returns
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
  • Plan and prepare work schedules and keep record of employees' work schedules and time cards
  • Examine products purchased for resale or received for storage to assess the condition of each product
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

Administrative clerk

TM Pick n Pay Supermarkets
  • Provided support in preparing and administering accounts receivable entries
  • Posted accounts receivable entries into the system, following specific instructions
  • Reconciled accounting reports, and ensured that any discrepancies were communicated
  • Organized and maintained updated financial records
  • Prepared back deposits, and ensured that monthly financial and management reports were prepared.

Accounts clerk

National Social Security Authority (NSSA)
  • Verified deductions such as taxes and provident funds
  • Tracked employee vacation and paid leaves
  • Maintained accounting records and files
  • Confirmed financial reports by running performance analysis
  • Processed payroll timesheets.

Education

Bachelor of Commerce Degree in Banking and Finance -

Great Zimbabwe University

Skills

  • Customer Service Excellence
  • Strong Verbal and Written Communication
  • POS Systems Proficiency
  • Inventory Management
  • Cash Handling Accuracy
  • Sales and Promotions
  • Team Collaboration
  • Problem-solving abilities

Accomplishments

  • Enhanced the company's sales by 20% through the utilization of unique salesman skills and referral client base development.
  • Initiated a client membership system and maintained effective PR with the clients while keeping their data updated.
  • Implemented new standards of VIP client protocols by sending thank you notes and congratulatory messages on special occasions.

Languages

English

References

  • Reginald Pukuta, TM Pick n Pay Supermarkets, Manager, bm.hwange@tmsm.co.zw, +2630773775974
  • Farai Carol Mfanyana, National Social security Authority (NSSA), Assistant Manager, mfanyanaf@nssa.org.zw, 2630786539928
  • Alister Chikomo, Aurex Jewellery Zimbabwe, Customer Services Manager, csm.gwanda@tmsm.co.zw, +2630772264423
  • Alister Chikomo, Aurex Jewellery, Customer Manager, csm.gwanda@tmsm.co.zw, +2630772264423

Timeline

Sales Associate

Jewelry Sales Representative

Aurex Jewellery Zimbabwe

Assistant Manager

TM Pick n Pay Supermarkets

Administrative clerk

TM Pick n Pay Supermarkets

Accounts clerk

National Social Security Authority (NSSA)

Bachelor of Commerce Degree in Banking and Finance -

Great Zimbabwe University

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Shungu William