Shunta Allen
Memphis,TN
Summary
Reliable, accountable Manager with a high level of ownership and initiative. Demonstrates quick and effective decision-making and learning skills, consistently providing excellent customer service throughout sales experience. Possesses an exceptional work ethic and a strong desire to exceed company expectations by going above and beyond. Proven success in managing goals and team development in fast-paced, deadline-driven environments. Thrives in team-oriented environments, contributing to a collaborative and productive work atmosphere.
Overview
6
6
years of professional experience
Work History
Production Worker
SMX Staff Management
02.2024 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Cubic scan products on a machine, weight, length, width, height, etc. Divided mixed pallets and put products in the right box size and product size. Also processing, order select
Shipping Associate
National Guard Products
05.2021 - 06.2023
- Assisted staff in shipping processes such as proper handling and storage.
- Collaborated with team members to optimize workflow, resulting in faster order fulfillment.
- Packed and labeled boxes with maximum efficiency.
- Ensured timely delivery of packages by efficiently organizing pick-up schedules with carriers.
Contingent Worker
TalentWave
09.2020 - 01.2021
- Hand folding, loads and unloads printing material from machine etc
- Inspected finished products for quality and adherence to customer specifications
- Used company tracking system to locate and pick merchandise to fulfill daily customer orders
- Completed product assembly according to standardized procedures.
Custodial Worker
ServiceMaster by Stratos
02.2020 - 09.2020
- Notified building managers about needed repairs to maintain public safety
- Operated carpet extractors and floor buffers while adhering to all corporate safety measures
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses
- Moved equipment and furniture to thoroughly clean space
- Wet and spot mopped to clean floors and other surfaces in public corridors.
Lead Custodian
Serivce Master Clean
01.2019 - 10.2019
- Thoroughly cleaned Geeter establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches
- Gathered and emptied trash and recycling bins
- Cleaned dormitories, athletic buildings, lab and research areas, academic buildings and office areas
- Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines and trained others
- Wet mopped and spot mopped public corridors, washrooms and classrooms
- Maintained accountability for building keys, master keys, and access cards
- Operated janitorial equipment properly and safely
- Dusted furniture, walls, machines and equipment
- Checked and stocked inventory throughout the facility
- Protected floors and fixtures with correct application of solutions and use of cleaning equipment
- Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness
- Removed breakfast and lunch garbage after each meal Immediately cleaned up spills and wet areas on fl Organized custodial closets to reduce time looking for needed shift items
- Boosted customer satisfaction by trained new staff on proper cleaning methods and procedures.
Manager
KPower Gobal Logistics
04.2018 - 10.2019
- Managed day-to-day operations, including supervision and assignment delegation for number of team
- Executed new training initiative to improve skills and develop leaders from within
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives
- Led employee performance reviews and discussed improvement strategies with each team member
- Communicated store policy violations to upper management to prevent shrinkage and misconduct
- Oversaw personnel recruitment, performance and scheduling
- Trained current employees on additional job positions to maintain coverage of roles at all times.
Education
High School Diploma - English
Booker T. Washington
Memphis, TN01.2001
Skills
- Contract development and management
- Issue and conflict resolution
- Excellent multi-tasker
- Inventory control procedures
- MS Office proficient
- Flexible schedule
- Employee scheduling
- Organized
- Preventive maintenance
- Equipment assembly
- Documentation ability
- Assembly procedures
- Relationship building
- Team building
- Problem resolution
- Equipment operation
- Quality assurance standards
Timeline
Production Worker
SMX Staff Management
02.2024 - Current
Shipping Associate
National Guard Products
05.2021 - 06.2023
Contingent Worker
TalentWave
09.2020 - 01.2021
Custodial Worker
ServiceMaster by Stratos
02.2020 - 09.2020
Lead Custodian
Serivce Master Clean
01.2019 - 10.2019
Manager
KPower Gobal Logistics
04.2018 - 10.2019
High School Diploma - English
Booker T. Washington