Tiffany Carlson
Burton,MI
Summary
Driven professional with a robust background in production and management, notably at Corza Medical. Excelled in enhancing productivity and quality standards across various roles, from Production Worker to District Manager. Skilled in safety management and staff leadership, achieving significant improvements in operational efficiency and customer satisfaction. Demonstrates exceptional multi-tasking ability and a commitment to achieving and surpassing sales goals.
Overview
15
15
years of professional experience
Work History
Production Worker
Corza Medical
12.2022 - Current
- Organized work to meet demanding production goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Resolved issues quickly to maintain productivity goals.
- Followed safety procedures and guidelines to maintain safe working environments.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Shop Manager
Hollander Machine
03.2014 - 11.2022
- Managed inventory control, cash control, and shop opening and closing procedures.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Developed new promotional campaigns to attract new customers.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
District Manager
Dollar General Market
01.2010 - 10.2014
- Supervised various locations, enforcing high-quality standards of operation.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
High School Equivalency Certification -
GED
Lansing, MI09.2034
High School Diploma -
Flushing High School
Flushing, MI06.2000
Skills
- Safety Management
- Product Assembly
- Quality Assurance
- Machine Operation
- Equipment Operation
- Quality Inspection
- Machine Setups
- Shipping coordination
- Complex Problem-Solving
- Product Inspection
- Cross-training abilities
- Production Scheduling
- Administrative Support
- Staff Management
- Team Supervision
- Compliance Monitoring
- Data Entry
- Bookkeeping
- Expense Reporting
- Contract Administration
- Inventory Control
- Customer Service
- Office Management
- Billing
- Staff hiring
- Credit and collections
- Excellent multi-tasking ability
Timeline
Production Worker
Corza Medical
12.2022 - Current
Shop Manager
Hollander Machine
03.2014 - 11.2022
District Manager
Dollar General Market
01.2010 - 10.2014
High School Equivalency Certification -
GED
High School Diploma -
Flushing High School
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