Shunta Gilliam-Lee
Denison,TX
Summary
Effective at directing employees, managing problems, and establishing effective policies and procedures to handle different areas of operations. Adept at coordinating supplies, checking production quality, and maintaining team safety. Expertise in verbal and written communication, multitasking, and task prioritization.
Overview
25
25
years of professional experience
Work History
Manufacturing Team Leader
Texas Instruments
Dallas, TX
10.1999 - Current
- Identified skills gaps among staff and developed plans for training accordingly.
- Collaborated with other departments to resolve production issues quickly.
- Resolved conflicts between workers through effective communication strategies.
- Arranged periodic maintenance of machines and equipment used in manufacturing operations.
- Motivated team members by providing recognition for outstanding efforts and achievements.
- Trained staff on proper operation of machinery and safety protocols.
- Collaborated with other departments to ensure efficient workflow throughout the organization.
- Ensured compliance with safety regulations and quality standards.
- Analyzed production data to identify areas for improvement in efficiency, cost-effectiveness, and customer satisfaction.
- Established goals for team members based on department objectives and monitored progress towards those goals.
- Organized resources, materials, and staff for efficient workflow.
Licensed Funeral Director
Sacred Funeral Home
Cedar Hill, TX
04.2007 - Current
- Received and reviewed death certificates, obituaries, and other documents from families to prepare for funerals.
- Coordinated communication between families and cemetery personnel regarding plot selection and grave marker placement.
- Prepared funeral services by selecting caskets, urns, clothing, flowers, and other items according to family wishes.
- Organized transportation of bodies between mortuaries and places of worship or cemetery sites.
- Compiled final accounts detailing all costs incurred during the funeral process.
- Performed embalming procedures on deceased persons in preparation for funerals.
- Ensured compliance with state laws governing the operation of a funeral home.
- Assisted in writing obituaries for publication in newspapers or online directories.
- Provided grief counseling to bereaved families before and after the funeral service.
- Organized and coordinated visitations, memorial services, graveside services, cremations, burials, entombments, and other related activities.
- Participated in continuing education courses to maintain licensure requirements.
- Performed administrative duties such as answering phones, filing paperwork and completing forms.
- Supervised staff on duty during viewings, funerals or memorial services.
Licensed Funeral Director
Lotts Mortuary
Dallas, TX
12.2000 - 04.2007
- Scheduled funeral services, coordinated burials and arranged cremations.
- Completed and filed all necessary legal documentation quickly and accurately.
- Consulted with families of deceased to make funeral arrangements.
- Offered counsel, comfort and support to loved ones during difficult times.
- Communicated with funeral attendees to provide information and facilitate organized services.
- Assisted clients in selecting suitable caskets/urns/materials.
Education
Associate of Applied Science - Funeral Science
Dallas Institute of Funeral Service
Dallas, TX11-2000
Skills
- Team Building and Motivation
- Problem-solving capabilities
- Employee Training and Development
- Quality Control Management
- Continuous Improvement Initiatives
- Standard Operating Procedures
- Conflict resolution abilities
- Workflow Optimization Techniques
- Time management mastery
- Material Handling
- Employee Training
- Safety oversight
- Positive Attitude
- Teamwork and Communication
- Punctual and Dependable
- Strong Work Ethic
- Following Instructions
- Attention to Detail
Accomplishments
- Pride in 5
- Monthly Safety Award Winner
Affiliations
- Crafting
- Event Planning
Timeline
Licensed Funeral Director
Sacred Funeral Home
04.2007 - Current
Licensed Funeral Director
Lotts Mortuary
12.2000 - 04.2007
Manufacturing Team Leader
Texas Instruments
10.1999 - Current
Associate of Applied Science - Funeral Science
Dallas Institute of Funeral Service
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