Ieisha Thompkins
Hudson,FL
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level data analytics position to help launch career while achieving company goals.
Overview
4
4
years of professional experience
Work History
Quality Assurance Specialist
CVS Specialty Pharmacy
Tampa, FL
05.2023 - Current
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
- Consulted with management and personnel to educate on QA standards.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Determined training needs of staff and organized training interventions to achieve quality standards.
Pharmacy Service Representative
CVS Specialty Pharmacy
Tampa, FL
02.2020 - 05.2023
- Operated POS system and terminals to complete customer orders and update accounts.
- Facilitated communications between healthcare providers and pharmacists to meet customers' needs.
- Set up floor displays and maintained optimal merchandise levels to encourage customer sales.
- Verified written prescription and refill requests to confirm complete and accurate information for pharmacists.
Education
Bachelor of Science - Information Technology
Strayer University
Washington, DC08-2024
Pharmacy Technician - Medicinal And Pharmaceutical Chemistry
Virginia College
Fort Pierce, FL05.2019
High School Diploma -
Port Saint Lucie High
Port Saint Lucie, FL06.2013
Skills
- Medical billing
- Organizational skills
- Basic Math
- Typing 35 WPM
- Microsoft Office expertise
- High-energy attitude
- Quality Control Data Compilation
- Microsoft applications
- Interpersonal and written communication
- Collaboration skills
- Quality Assurance
- Performance Monitoring
- Documentation and Reporting
- Verbal and Written Communication
- Quality Issue Identification
- Excel
- Data Quality
- Git
- Database Programming and SQL
- Google Analytics
- Python Programming
Timeline
Quality Assurance Specialist
CVS Specialty Pharmacy
05.2023 - Current
Pharmacy Service Representative
CVS Specialty Pharmacy
02.2020 - 05.2023
Bachelor of Science - Information Technology
Strayer University
Pharmacy Technician - Medicinal And Pharmaceutical Chemistry
Virginia College
High School Diploma -
Port Saint Lucie High