Supported benefits, payroll, and financial operations for 3,500 employees, managing vendor funding, payroll entries, union dues, eligibility audits, and discrepancy resolution for a biweekly payroll cycle of approximately $8 million.
Coordinate end-to-end salaried onboarding across 9 sites, managing cross-functional communication, Dayforce and HireRight workflows, I-9 compliance, personnel action forms, and benefits orientation.
Served as Dayforce resource for HRBPs and employees, training colleagues on workflows and streamlining submission pathways based on support requests.
Created vendor performance dashboard to assess Dayforce support cases, classify service failures, and evaluate business impacts, guiding Procurement negotiations for better vendor pricing and accountability.
Assistant Community Director
Michigan State University
East Lansing, Michigan
2024.07 - 2026.05
Managed and coached 20 Resident Assistants through high-volume recruiting, onboarding of 600 RAs, weekly training, performance evaluations, and ongoing supervision, improving retention rates and fostering employee development.
Acted as primary responder in crises (5,000+ residents, 4 days/week), collaborating with campus departments to deliver 20+ trainings on crisis response, career readiness, wellness, and inclusion, enhancing community safety and well-being.
Led weekly investigation and grievance meetings to resolve ER issues, ensuring consistent application of institutional policies and supporting a fair work environment.
HR Operations & Strategy Specialist
PeopleROI
Atlanta, Georgia
2026.02 - 2026.05
Collaborated with executive leadership on HR tech app strategy, leading due diligence, feature planning, vendor selection, and market analysis, resulting in successful MVP development and expanded recruiting services
Created Smartsheet-integrated RACI and FMLA tracking tools with automated alerts and reporting workflows, improving risk management and compliance monitoring across HR operations
Developed automated Excel-based HR compliance and operations calendar using pivot tables and dashboards, streamlining workforce planning processes across client operations
Benefits Intern
Greif Packaging
Delaware, Ohio
2025.05 - 2025.08
Coordinated North America benefits initiatives, enhancing leave administration, managing healthcare vendors, and executing global wellness communication strategy.
Collaborated with labor relations teams on Collective Bargaining Agreements and labor negotiations, leading a 30+ member Wellness Champions Committee across 14 unionized sites to strengthen wellness programming.
Developed a 4-month engagement program based on Gallup’s Q12 survey analysis to enhance employee ownership and recognition, incorporating stakeholder feedback.
Sales and Services HR Intern
Cummins
Columbus, Indiana
2023.06 - 2023.08
Delivered sales compensation recommendations adopted by managers, enhancing retention strategy through stay interview evaluations.
Partnered with SMEs to develop enterprise-wide M&A playbook covering due diligence to post-merger integration, integrating HRIS, compensation, payroll, and culture strategies while benchmarking 20+ organizations to inform change management.
Completed 15+ trainings in performance management, data visualization, and ethics investigations, applying insights to support Senior HR Business Partner.
Organizational Development Intern
Ernst & Young
Mumbai, Maharashtra
2022.05 - 2022.07
Supported organizational transformation initiative for India’s National Health Authority by assessing organizational structure, HR policies, and workforce planning, using Power BI to inform strategic recommendations.
Conducted workforce and HR analytics across 5 international health organizations using SPSS and R, identifying areas for improvement and recommending actionable changes to enhance organizational efficacy.
Developed workshop materials for leadership and team development sessions to facilitate effective learning and engagement.
Education
Master of Arts - Human Resources And Labor Relations
Michigan State University
East Lansing, MI
2026-05
Bachelor of Science - Industrial Psychology
Michigan State University
East Lansing, MI
2024-05
Skills
Technical skills: Dayforce, Workday, ADP, Advanced Excel, Power BI, SPSS, R, Process automation
HUMAN RESOURCES, PAYROLL & BENEFITS MANAGER at You Turn Residential | Community Alliance | United Resource Project (URP)HUMAN RESOURCES, PAYROLL & BENEFITS MANAGER at You Turn Residential | Community Alliance | United Resource Project (URP)