SHWETA KANSAL
Fulton,MD
Summary
Dynamic entrepreneur with a proven track record in business growth and customer engagement. As Owner of Town Center Wine and Spirits LLC, I successfully launched and managed a high-volume store, implementing strategic plans that enhanced profitability. Skilled in financial analysis and employee training, I foster strong client relationships and drive effective marketing initiatives.
Overview
13
13
years of professional experience
Work History
OWNER
TOWN CENTER WINE AND SPIRITS LLC
Hyattsville, MARYLAND
10.2016 - Current
- Started business from scratch and made a brand new store in 2016 in the heart of Hyattsville Town Center.
- Successfully running the high volume store selling Beer Wine and Liquor with a General Manager and staff.
- Managing daily operations of business, including hiring and training staff.
- Host special events to boost brand awareness and increase community engagement.
- Developed strategic plans to increase profitability and efficiency.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Salon Owner/Operator
AVALON NAIL SPA
SILVER SPRING, MD
03.2012 - 12.2022
- Bought the existing business in 2012. Fairly new location near Leisure World .
- Successfully ran the spa and developed the business for 10 years.
- Analyzed financial reports on a monthly basis to identify areas of improvement in the business.
- Implemented successful business strategies to increase revenue and target new markets.
- Maintained relationships with vendors and suppliers who provide necessary items for running the salon.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Promoted special offers through social media platforms to attract new customers.
- Implemented quality control measures throughout the salon to maintain high standards of service delivery.
- Prepared staff work schedules and assigned team members to specific duties.
- Ordered supplies and equipment needed for daily operations.
- Formed and sustained strategic relationships with clients.
- Inspected workstations regularly to ensure they are clean and organized.
Education
Bachelor of Arts - Business Administration
University of Maryland
University College 05-2000
High School Diploma -
Springbrook High School
Silver Spring, MD06-1997
Cosmetology
School of Cosmetology
Skills
- Financial analysis
- Employee training
- Customer service
- Social media control
- Growth strategy implementation
- Hiring and staffing
- Marketing
- Client service
References
References available upon request.
Timeline
OWNER
TOWN CENTER WINE AND SPIRITS LLC
10.2016 - Current
Salon Owner/Operator
AVALON NAIL SPA
03.2012 - 12.2022
Bachelor of Arts - Business Administration
University of Maryland
High School Diploma -
Springbrook High School
Cosmetology
School of Cosmetology
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