Shweta Mishra
Neenah,WI
Summary
Detail-oriented and self-motivated team player with strong organizational and interpersonal skills. I enjoy working with data and process analysis. With business analysis certifications and excellence in SQL ,helped in process improvements and successful delivery of the many projects. Adaptable and hardworking with communication and time management abilities. Eager to apply skills and make positive real-world contributions to business success.
Overview
18
18
years of professional experience
1
1
Certification
1
1
Language
Work History
Paraprofessional / Caretaker
Appleton Area School District
Appleton
01.2022 - 11.2023
- Worked for Title-1 program, assessed children, helped with language barrier and cultural sensitivity, created inclusive environment, collaborated with parents, attended workshops for improvement
- Fostered positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Helped director with the education plans and created end to end event details.
Senior Technical Associate
Accenture India Ltd
India Pune
05.2011 - 04.2013
- Tested data, delivered application to client, utilized Salesforce, mentored intern team, analyzed and evaluated data sources, created test cases, performed UAT, created documentation.
- Translated complex technical issues into business language for non-technical users.
- With learning skills, leaned new software and delivered high performance in 50% less time.
- Supported end-users with technical issues by providing prompt customer service, problem-solving skills by creating SRS and requirement specification with minimum timeline.
- Generated reports to track performance and analyze trends and provided feedback which reduced delivery time by 30%.
- Contributed to successful completion of large-scale projects by coordinating tasks for new team which gained clients satisfaction.
- Cultivated interpersonal skills by building positive relationships with others.
Senior Technical Associate (contract)
BI Worldwide
Minnesota City, MN
05.2010 - 08.2010
- Supported data analysts, extracted and analyzed data using SQL, worked with business and technology stakeholders, participated in workshops.
- Analyzed business reports for prompt communication, follow-up and ongoing support.
- Analyzed, reviewed and revised programs to increase operating efficiency by delivering solutions quickly and saved 80% timeline.
- Performed code refactoring and optimization to improve performance.
- Provided technical support for end-users by addressing SQL-related issues, enhancing overall user satisfaction with application.
- Maintained complex SQL queries, views and stored procedures in multi-database environment with little supervision. Helpedhelped overcome staff shortage issue by completing major survey report delivery within 60% less time.
- Wrote and maintained technical documentation for software applications.
- Gained extensive knowledge in data entry, analysis and reporting.
Technical Associate
TechMahindra Ltd
India Pune
02.2006 - 01.2010
- Worked with large databases, participated in client meetings, organized requirement gathering meetings, generated reports, collaborated with stakeholders, developed business requirements, reviewed test scenarios and cases, conducted UAT testing, mentored intern team, developed ad-hoc reports and presentations
- Conducted code quality reviews by participating in peer code reviews and offering constructive feedback on areas for enhancement.
- Successfully scripted queries for performance improvement that helped run database faster in result reduced time for delivery.
- Conducted requirement elicitation meeting using interview and survey.
- Built automated test scripts to handle repetitive software testing work.
- Acted as auditor in internal audits.
- Applied effective time management techniques to meet tight deadlines.
- facilitated team meeting for addressing defects and tracked issue managements.
- Completed collaboration with approx 90 clients for data collection in one week and received appreciation.
- assessed risk using risk management plan.
Education
RGPV India
India09.2005
Skills
- Oracle databases
- Team Collaboration,Stakeholder Management,Critical Thinking
- Microsoft Word, Microsoft Excel
- Agile,Process Optimization
- Communication and Interpersonal Skills
- Requirements Analysis and Documentation Management
- SQL,Databases,ETL development
- Software development life cycle
- Risk Assessment
- User Acceptance Testing,Test case scenarios
- Microsoft Excel
Volunteer Experience
April 2013- Jan 2022,
- As a mother, I have developed and improved various valuable skills such as time management, work ethics, adaptability, work-life balance, leadership, and negotiation skills.
- Additionally, I earned a certification and worked on starting my own start-up as a food manager, which helped me gain a deeper understanding of how start-ups operate. Through these experiences, I have also acquired strong analytical and adaptability skills.
- In terms of community involvement, I have been an active volunteer in various schools, and have contributed to library programs.
- I have also participated in community initiatives such as INDUS and various school events to give back to the community.
- Moreover, I have organized and supervised numerous community events, showcasing my strong organizational and leadership skills.
Certification
- Business analysis-IIBA
- Certified Scrum Master
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Paraprofessional / Caretaker
Appleton Area School District
01.2022 - 11.2023
Senior Technical Associate
Accenture India Ltd
05.2011 - 04.2013
Senior Technical Associate (contract)
BI Worldwide
05.2010 - 08.2010
Technical Associate
TechMahindra Ltd
02.2006 - 01.2010
RGPV India