SHWETA RANA
Queens Village,NY
Summary
Proven leader at Metro Mart Store, adept in inventory management and customer relations, enhanced store profitability through efficient strategies and exceptional team management. Excelled in multitasking and fostering a positive environment, significantly improving customer satisfaction and operational efficiency without exceeding a single numerical percentage.
Overview
1
1
year of professional experience
Work History
Store Manager
Metro Mart Store
05.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Education
Computer Science Engineering - Btech
Chandigarh Group Of College
Mohali India04.2019
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Store Opening and Closing
- Friendly and Positive
- Inventory Management
- Retail Inventory Management
- Order Management
- Sales Promotions
Timeline
Store Manager
Metro Mart Store
05.2023 - Current
Computer Science Engineering - Btech
Chandigarh Group Of College
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