Shyair Via
Washington
Summary
Highly organized and dependable candidate with a proven track record of effective multitasking. Maintains a positive attitude and consistently delivers results. Demonstrates willingness to take on additional responsibilities to meet team goals. A dedicated professional who thrives in fast paced environments and excels at problem solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Francesca's Boutique
05.2024 - 10.2027
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Retail Worker
Gaylord National Resort & Convention Center
11.2024 - 02.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Restaurant Associate
Smithsonian
01.2024 - 05.2024
- Maintained a clean and inviting dining area, enhancing the overall guest experience.
- Provided support during peak hours, effectively managing multiple tasks simultaneously.
- Supported colleagues during busy periods by multitasking efficiently across roles when needed.
- Counted cash drawer before shift and balanced at end of shift to reconcile sales.
- Addressed customer complaints and inquiries to verify satisfaction.
- Monitored food and beverage supplies, assisting with restocking when needed.
Receptionist
Hyatt House
04.2023 - 12.2023
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Contributed to a positive work environment by effectively collaborating with colleagues across various departments.
- Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
- Maintained an organized front desk area that contributed to smooth operations and professional appearance.
- Utilized strong communication skills to effectively relay important information between staff members and management teams.
Election Poll Volunteer
State Of Maryland
06.2015 - 11.2018
- Enhanced voter experience by efficiently processing registrations and verifying voter eligibility.
- Streamlined the voting process for a smoother experience by setting up, maintaining, and troubleshooting voting equipment.
- Ensured a fair election by strictly adhering to established protocols and guidelines during ballot handling.
- Supported increased voter turnout with well-organized polling stations and clear signage directing voters to appropriate areas.
- Maintained professionalism throughout the day, addressing voter concerns with patience and understanding.
- Increased accessibility for disabled voters by setting up designated voting booths equipped with necessary accommodations.
- Participated in training sessions prior to Election Day, staying informed on updated procedures and requirements for successful elections management.
Education
High School Diploma -
Ballou STAY
Washington, DC06.2023
Skills
- Customer Service
- Team Collaboration
- Clerical Support
- Hospitality best practices
- Exceptional communication
- Adaptable to change
Certification
I participated in a full course for 6 months & received my Business LLC Certification license and a certificate of completion.
Timeline
Retail Worker
Gaylord National Resort & Convention Center
11.2024 - 02.2025
Retail Sales Associate
Francesca's Boutique
05.2024 - 10.2027
Restaurant Associate
Smithsonian
01.2024 - 05.2024
Receptionist
Hyatt House
04.2023 - 12.2023
Election Poll Volunteer
State Of Maryland
06.2015 - 11.2018
High School Diploma -
Ballou STAY
Similar Profiles
Annie ZamesAnnie Zames
Sales Lead Keyholder at Francesca's BoutiqueSales Lead Keyholder at Francesca's Boutique
KATIE SWERYKATIE SWERY
Sales Associate at Francesca's BoutiqueSales Associate at Francesca's Boutique
Juliana JablonskiJuliana Jablonski
Sales Associate at Francesca's BoutiqueSales Associate at Francesca's Boutique