Shyair Via
Washington
Summary
Highly organized and dependable candidate with a proven track record of effective multitasking. Maintains a positive attitude and consistently delivers results. Demonstrates willingness to take on additional responsibilities to meet team goals. A dedicated professional who thrives in fast paced environments and excels at problem solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Francesca's Boutique
Arlington, VA
05.2024 - 10.2027
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Retail Worker
Gaylord National Resort & Convention Center
Washington, DC
11.2024 - 02.2025
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Restaurant Associate
Smithsonian
Washington, DC
01.2024 - 05.2024
- Maintained a clean and inviting dining area, enhancing the overall guest experience.
- Provided support during peak hours, effectively managing multiple tasks simultaneously.
- Supported colleagues during busy periods by multitasking efficiently across roles when needed.
- Counted cash drawer before shift and balanced at end of shift to reconcile sales.
- Addressed customer complaints and inquiries to verify satisfaction.
- Monitored food and beverage supplies, assisting with restocking when needed.
Receptionist
Hyatt House
Washington, D.C
04.2023 - 12.2023
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Contributed to a positive work environment by effectively collaborating with colleagues across various departments.
- Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
- Maintained an organized front desk area that contributed to smooth operations and professional appearance.
- Utilized strong communication skills to effectively relay important information between staff members and management teams.
Election Poll Volunteer
State Of Maryland
Prince Georges County, Maryland
06.2015 - 11.2018
- Enhanced voter experience by efficiently processing registrations and verifying voter eligibility.
- Streamlined the voting process for a smoother experience by setting up, maintaining, and troubleshooting voting equipment.
- Ensured a fair election by strictly adhering to established protocols and guidelines during ballot handling.
- Supported increased voter turnout with well-organized polling stations and clear signage directing voters to appropriate areas.
- Maintained professionalism throughout the day, addressing voter concerns with patience and understanding.
- Increased accessibility for disabled voters by setting up designated voting booths equipped with necessary accommodations.
- Participated in training sessions prior to Election Day, staying informed on updated procedures and requirements for successful elections management.
Education
High School Diploma -
Ballou STAY
Washington, DC06.2023
Skills
- Customer Service
- Team Collaboration
- Clerical Support
- Hospitality best practices
- Exceptional communication
- Adaptable to change
Certification
I participated in a full course for 6 months & received my Business LLC Certification license and a certificate of completion.
Timeline
Retail Worker
Gaylord National Resort & Convention Center
11.2024 - 02.2025
Retail Sales Associate
Francesca's Boutique
05.2024 - 10.2027
Restaurant Associate
Smithsonian
01.2024 - 05.2024
Receptionist
Hyatt House
04.2023 - 12.2023
Election Poll Volunteer
State Of Maryland
06.2015 - 11.2018
High School Diploma -
Ballou STAY