SHYAM RAMACHANDRAN
CIO
Fremont,CA
Summary
Influential C-Suite Technology Executive with 20+ years of achievement in implementing transformational solutions to drive growth, performance and expand intellectual property capital. Drives innovation with a focus on developing flexible and scalable solutions leveraging technology. Diverse experience in Hi-tech, Semi Conductor, Life Sciences, Retail, Mfg and BFSI.
Overview
24
24
years of professional experience
12
12
MANAGED TEAMS IN COUNTRIES
50
50
M+$$ OPEX SAVINGS
4
4
WORKED IN COUNTRIES
Skills
- Entrepreneurial, hands-on and results-oriented leader focused on innovation and value creation
- Experienced in IT & Engineering Operations, PMO, Enterprise Apps, Cloud Convergence, M&A, Security & Analytics
- Simplified IT – Shift from running IT to Innovating from IT Generated > $100M in expense savings career-long Reduced TCO, streamline and scale IT Operations & Compliance
- Built & lead high performance teams in (Ireland, UK, Australia, Ukraine, India, China, Japan, HKG, Malaysia, Thailand, Singapore & Philippines)
- Built & led strong product teams to drive business results through partnership and collaboration
- Firm believer in being life-long student, passionate about investing/growing talent
Timeline
VP & CIO | CISO - ONTO INNOVATION
10.2018 - Current
Vice President - ITES (IT & Engineering Services) - SERCO
06.2013 - 09.2018
VP - IT Engineering - SMART PARKING
06.2011 - 05.2013
HEAD - IT - METTLER TOLEDO
07.2006 - 05.2011
Sr. Manager / Managing Consultant - IBM – GBS, PwC
01.1997 - 04.2005
National University of Singapore - Exec. MBA, Management Information Systems
UCLA Anderson School of Management - MBA, Marketing Strategy
MADRAS UNIVERSITY - Master of Science, Accounting And Computer Science
Work History
VP & CIO | CISO
ONTO INNOVATION
San Jose, CA
10.2018 - Current
- Chief Information Officer - Driving IT vision, strategy and roadmap in support of company goals and elevating customer experience.
- Chief Information Security Officer - leading and collaborating with product, engineering and IT teams to develop and refine security policies and controls, incident response and recovery plans.
- Technology Officer - responsible for engineering platforms both in on-prem and cloud environments (AWS, Azure, GCP). Streamlined Build to deploy technology solutions in alignment with business priorities, technology strategy, policies and procedures.
- Data Officer - Championing and fostering a strong data culture and position data management as a competitive advantage for business. Federated data strategy across stakeholders and hailed as Freedom of Info Officer.
- Digital Transformation - Instrumental in driving a massive transformation in areas of PLC, NPI, Doc Control, Demand Forecasting, Manufacturing Build Plans and Procurement.
- Board of Directors - Represent IT & Security in quarterly BoD. Instituted quarterly Enterprise Security Council with representation from Executive Leaders driving the charter of improving overall security posture.
- Managed budgets in excess of $30M+ and global teams of 100+ in US, Canada, Eastern Europe, India, China, Singapore, Philippines, Thailand and Mexico.
- Deployed effective Cost Optimization Strategies - Scrutinize, Economize, Rationalize, Commercialize, resulting in savings of $8M OPEX.
- Executive on M & A committee responsible for IMO (Integrations Management Office), successfully executing 3 Acquisitions totally $80M and a Merger of $280M. Adept at technology evaluations, mergers, acquisitions, integrations and divestitures due diligence.
- IT Exec stakeholder for global rollouts of ERP (Oracle ERP, SAP S/4 HANA, NetSuite, SYSPRO), CRM(Salesforce), PLM (Oracle Agile, Windchill), MES (FactoryLogix), EPM (Oracle, Prophix), HCM (Workday, Peoplesoft, Oracle HCM) implementations & upgrades. Extensive Financial, Supply Chain, CRM & Manufacturing functional environment.
- Engineering Cloud & DevOps - Cloud native Software Dev, CI/CD & tooling, Low/No code, Infrastructure software automation, Engineering Data center services, Security & identity services, compliance & quality, IP protection.
- IT Strategy, Infrastructure Management, NetOps, Application Engineering, Business Applications, DevOps, Enterprise Reporting Platforms, ITSM (ITIL/CMMI), Cybersecurity & PMO.
- Championed and orchestrated ISO 9001:2015 and ISO 27001 ITIL certifications for IT Processes.
- Architected Enterprise Data hub, Automation Frameworks – Increased visibility to Single view of Master data and greatly reduced the data errors and ops cost by 28%. RPA, UI, Testing, DevOps, security and compliance.
- Spearheaded change management and strategic turnaround for company during significant restructuring as part of M&A. Drove performance initiatives, facilitating 12 % revenue increase.
- Hired talented professionals to strengthen IT management team. Identified and resolved issues between employees, promoting better collaboration and mutual respect
Vice President - ITES (IT & Engineering Services)
SERCO
San Francisco, CA
06.2013 - 09.2018
- Responsible for Technology Strategy & Delivery, Infrastructure, Telecom, User Experience, Project Management Office, Security & Corporate IT. (Acting Head - CISO).
- IT strategy include: ERP/CRM/EAI implementations, Robotic Process Automation, Big Data/ML/Analytics, Virtualization, Security, Cloud Architecture/Migrations, DevOps, BCP, DR/HA and ITSM.
- Lead global team of 25+/20M Budget, with direct oversight of Technology Portfolio Investments, IT Operations and Support.
- Reduced technology OPEX by 36% through Server Consolidation, Virtualization, Automation and migration to Cloud Architectures.
- Developed PMO governance framework to drive business justifications, benefits realization and critical success factors for business and technology initiatives.
- Managed Global Oracle ERP (R12.x) transformation to Oracle Cloud. Lead organizational changes across Finance, Manufacturing and Supply Chain functions. Integration to SAP HANA, Salesforce (CRM), Coupa (P2P), APTTUS (CPQ) and ServiceNow (ITSM) applications.
- Design Big Data Solutions and Analytics platforms: helping businesses demystify data using Tableau, Talend, Redshift, Hadoop, Elastic Search.
- Implemented Identity Management (IDM)/Oracle ESSO (Single Sign-on), Enterprise Content Management (ECM) and Security programs.
- Lead Automation Strategy for data capture: RPA, ML & AI. Lead IT SOX, HIPAA, & SixSigma program Initiatives.
- Ensured annual compliance of policies to Internal and External Auditors. Lead Procurement Shared Services.
- Contract negotiations, SLA’s - infrastructure, application development and business support
VP - IT Engineering
SMART PARKING
San Francisco|Pune|Bangalore, CA
06.2011 - 05.2013
- Technology architecture, ecommerce, Mobile Dev & Analytics
- Manage enterprise e-commerce and mobile applications with team (24) in US, UKR & India.
- Responsible for infrastructure, Security, Device Strategy, B2B Integrations, Payment Gateway
- Architected technology solution in Java/J2EE, Oracle DB, Salesforce, REST-ful Webservices API’s using JSON, EC2, OKTA and Oracle SOA 11g
- Responsible for expansion and operational management of global eCommerce platform and Implemented SOLOMO (Social, Location, Mobile) model, first of its kind in India
- Technologies:- Cake PHP, Webserivces SOAP, XML, JSON, (Java, C++, .Net), Big Data, Cloud & Mobile, JIRA.
HEAD - IT
METTLER TOLEDO
Oakland, CA
07.2006 - 05.2011
- · IT Head managed global team of 12 and budgets in excess of $6+M.
- · Extensive Financial, Supply Chain, CRM & Manufacturing functional environment
- · IT Strategy, Infrastructure Management, Application Dev, Architecture, IT Operations Support (ITIL/CMMI), CAPEX, multiple mergers & acquisitions and integrations.
- · PMO lead for ERP vendor selection, Business analysis and transition to Mettler – SAP R/3.
- IT Exec Lead for custom Oracle ERP & CRM (Salesforce) implementation & upgrades.
- B2B & B2C strategy and new Ecommerce Application ( Rainin Web Store-front)
- Architected Enterprise Data hub – Increased visibility to Single view of Master data and greatly reduced data errors and operations cost by 28%
- Lead AD Migration, Network consolidation, DR/HA and Data Center Build out
- Middleware implementation and integration with Marketplaces – SAP Ariba, SciQuest, Xign
- PMO and Architect for analytics (big data) on molding machines data and delivered cost and quality optimization strategies with 88% cost reduction and 3yr $1.2M ROI
Sr. Manager / Managing Consultant
IBM – GBS, PwC
San Francisco, CA
01.1997 - 04.2005
- Lead IBM's Oracle Supply Chain COE in Western Region.
- Produced more than $50M in combined cost savings for clients, streamlining delivery and operations methodologies. Led ERP/CRM system implementations and recoveries spanning manufacturing and services.
- Expertise in planning and implementing large scale transformational changes – Process & systems.
- Business Requirements Definition, Process Improvement, Enterprise Application Integration, Team Building, ERP infrastructure, Cross-Function Problem Solving, Change Mgmt, ERP implementations
- CLIENTS SERVED: Symantec, Huawei, Network Appliance, Oracle, Hutchison Whampoa, EMC, Advent Software, Cisco, Disney, Western Digital, SGI, Natera, HKIED, Ericsson, BOW, Bank of East Asia
Education
Exec. MBA - Management Information Systems
06.2010
MBA - Marketing Strategy
05.2009
Master of Science - Accounting And Computer Science
03.1995
Certification
Cybersecurity Professional - Harvard Business School
AWS - Cloud Professional
Oracle Master - Supply Chain
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