Shyam Krishna Kashyap

• Subject Matter Expert – DevOps, Operation Support, Application support, Onprem to Cloud Migration, Ansible, Docker, Kubernetes, Azure, AWS ,GGP and Pega
• Infrastructure Support: Led platform operations across enterprise Windows and Linux environments, maintaining 99.9% availability for systems on Azure/VMware ESXi 8.0 for Charter. Architected and implemented an automated bare-metal provisioning framework using Preboot Execution Environments (PXE) and Infrastructure as Code (IaC), enabling consistent, scalable, and repeatable deployments across high-performance compute clusters
• Deployment Automation: Managed enterprise application deployment using GIT pipelines, and Linux package management, reducing deployment cycle times.
• Network Security Governance: Directed the review and approval of firewall policy requests for non-prod
• environments, ensuring zero-trust alignment and regulatory compliance for internal and perimeter security gates.
• Security & Governance: Governed the DevSecOps security remediation roadmap; coordinated with TVM teams to automate vulnerability resolution within CI/CD pipelines.
• Incident Leadership: Led end-to-end incident management, including Root Cause Analysis (RCA) and long-term preventive fixes.
• SRE & Reliability Engineering: Applied SRE practices including trend analysis, outlier detection, and lower-environment replication to diagnose and resolve issues; drove design decisions and code-level validations to prevent recurrences.
• Documentation: Authored comprehensive Design Documents and technical playbooks in Confluence SaaS to maintain a "single source of truth" for architectural standards.
• Agile Leadership: Facilitated scrum and coordination calls with global engineering teams and leadership.
• Provided technical support for application issues, enhancing user experience and operational efficiency. Diagnosed and resolved software discrepancies, ensuring minimal disruption to business processes.
• Troubleshot production issues to minimize downtime and ensure operational continuity.
• Collaborated with cross-functional teams to streamline support processes and enhance efficiency.
• Implemented CI/CD pipelines to enhance deployment efficiency and reduce lead time.
• Developed automated monitoring solutions to ensure system reliability and performance optimization.

• DevOps & SaaS: Served as a technical manager supporting SaaS environments (IBM Control Desk), overseeing application deployments across IBM Cloud and Azure platforms.
• GitHub Governance: Standardized organizational structures across GitHub Enterprise and Organizations, implementing GitHub Rulesets to enforce branch protection and status checks at scale.
• CI/CD Pipeline Design: Designed and maintained CI/CD pipelines utilizing Jenkins for Continuous Integration and Continuous Delivery; integrated automated testing and deployment gates to improve software delivery velocity and reliability for cross-functional engineering teams.
• Migration: Orchestrated a large-scale migration of enterprise source code repositories and CI/CD pipelines from GitHub On-Premises to GitHub SaaS. Defined and executed the transition strategy to preserve metadata integrity, maintain security compliance, and minimize developer disruption while enabling adoption of cloud-native tooling.
• Security Automation & Quality Gates: Advanced DevSecOps maturity by leveraging SonarQube for SAST and StackHawk for DAST, centralizing vulnerability reporting to enforce unified quality gates.
• Automation with GH Actions: Facilitated the adoption of GitHub Actions and reusable workflows to modernize legacy deployment scripts, successfully accelerating testing cycles and enhancing pipeline reliability
• Client | Telecom Argentina
• Gurugram (Haryana/India)

PROJECT : ! PALM: Consists of various layers in the system. The system will get different kind of files which contain different information data of Idea Subscribers which will begone through initial checks in Router. Once the files are successfully passed from Router, they are moved into Price Maker which is heart of the system? This module will implement promotion rule Checks on each subscriber which is passed from Price Maker. Price Maker decides based on rule configuration whether the subscriber is eligible for the Benefit. Eligible subscriber will be given the benefit according to the promotion and loads the data for the subscriber into the database and Message will be sent to the customer for being benefited. If subscriber is not eligible for the benefit, the data for the subscriber will be simply loaded into the database.

• Manage Application, System administration and maintenance including, applications software, release, server hardware, software and all server’s configurations
• Worked to automate Reporting/Alerting process using PL/SQL, SQL and HTML, Unix Shell scripting.
• Handling infrastructure server issues like server not responding, server down, server’s slow response, monitoring server’s resource, etc.
• Handling application issues like User access management, Promotions benefits, recharge, data discrepancy etc.
• Manage java based ETL components like data router, price maker, and benefit manager.
• Incident, Problem , Outage, Release ,Deployment Management and Change Management
• Database management, OS management to apply latest patch/release to make application vulnerable.
• Participate in Business requirement, System requirement review meetings.

PROJECT : The Gecoprod Project is financial & banking Services Application, which is Used by Gulf Exchange Company, Doha ,Qatar for banking operations like Foreign Currency Exchange ,Purchase Gold or Metal, Money Transfer, Maintaining Account Details of customer, Maintaining All other Bank Information. Gecoprod generates report of all transaction and send it to respectively bank.

This was the development project. This was desktop application, to made it web enabled we have migrated from oracle form 6i to form 11g.

• Requirement gathering and Participate in meetings with internal business stakeholders and fellow team members to finalize technical design and approach to their business needs.
• Involved in design and developed of many components that had to be modified as per business requirements which involved technologies PL/SQL, SQL and XM DOM parsing, Java, and Oracle form, report.
• Developed FMB, SQL, RDF oracle forms and also migrated application from oracle form 6i to 11g.
• Follow SDLC life cycle along with agile methodologies to build review and deliver web and backend batch applications.
• Redesign and develop application components based on their compatibility with Azure.
• Support User interface and manage the infrastructure for deploying the application on secured intranet network.
• Design and develop effective data models using elaborative data model techniques which deals with the database that are designed to handle mainframes
• Participated in troubleshooting user issues on prod environment
• Participate in resolving deadlocks by troubleshooting in development and production on multi-level networks.
• Create & review unit, performance & integration test cases