ShyAnn Logan
Southaven,MS
Summary
Secure a responsible career opportunity to fully utilize my training skills, while making a significant contribution to the success of the company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor
Nike Warehouse
Memphis , TN
10.2023 - Current
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity to provide constructive feedback and coaching.
- Led weekly staff meetings to review performance and provide coaching and vendors.
Office and Warehouse Coordinator
Keurig Dr Pepper, Inc.
Memphis, TN
01.2021 - 09.2023
- Conducted regular cycle counts to maintain accurate records of products stored in the warehouse.
- Documented actions by completing forms, reports, logs and records.
- Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
Customer Service Representative
AT&T
03.2017 - 01.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
High School Diploma -
Coffeeville High School
Coffeeville, MS05-2004
Skills
- Strong ability to be throughout and pay attention to details
- Meet deadlines and prioritize important tasks
- Able to multitask and handle many projects with accuracy and speed
- Excellent communication and interpersonal skills
Certification
- Phlebotomist Certifications
Timeline
Supervisor
Nike Warehouse
10.2023 - Current
Office and Warehouse Coordinator
Keurig Dr Pepper, Inc.
01.2021 - 09.2023
Customer Service Representative
AT&T
03.2017 - 01.2021
High School Diploma -
Coffeeville High School