Shyann Nadeau
Middletown,CA
Summary
Proven Tribal Strengthening Advocate and Cash Cage & Vault Supervisor with a track record of enhancing client representation and resource management at Middletown Rancheria and Twin Pine Casino & Hotel. . Demonstrates exceptional conflict resolution and critical thinking skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Tribal Strengthening Advocate
Middletown Rancheria
11.2023 - Current
- Supported individuals with legal, physical, or mental health concerns in dealing with routine needs and complex problems.
- Directed Tribal Parents to resources to assist their homes in being more healthy and stable
- Offered one on one support to parents
Cash Cage & Vault Supervisor
Twin Pine Casino & Hotel
07.2023 - 11.2023
- Processed quarterly vault and ATM audits with zero error rate.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Maintained, organized and stocked teller window areas.
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
- Investigated staff out-of-balance conditions and instituted corrective procedures.
- Answered customer questions and explained policies and procedures to solve problems and assist with complex transactions.
- Maintained strict confidentiality of bank records and client information.
Education
No Degree - General
Texarkana College
Texarkana, TXAssociate of Arts - Business Administration And Management
College of The Desert
Palm Desert, CA06.2027
GED -
Texarkana Adult Education Center
Texarkana, AR11.2017
Skills
- Policy Development
- Training delivery
- Client Representation
- Resource Management
- Document filing
- Mentorship
- Conflict Resolution
- Creative and Critical Thinking
Affiliations
- Middletown Rancheria Band of Pomo Indians
Certification
I am a facilitator for teaching the Motherhood/Fatherhood is Sacred Course.
Timeline
Tribal Strengthening Advocate
Middletown Rancheria
11.2023 - Current
Cash Cage & Vault Supervisor
Twin Pine Casino & Hotel
07.2023 - 11.2023
No Degree - General
Texarkana College
Associate of Arts - Business Administration And Management
College of The Desert
GED -
Texarkana Adult Education Center