Shyanna Blasnick
Coarsegold,CA
Summary
Energetic professional in hospitality management and in sales retailer, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments. Flexible, and enjoy working at fast pace. I have the skills, and team mentality you are looking for.
Overview
4
4
years of professional experience
Work History
Beverage Server
Chukchansi Gold Casino and Resort
Coarsegold, CA
03.2017 - 11.2017
- Maintained cleanliness of bar area, including countertops, shelves, glasses, utensils and equipment.
- Greeted customers and provided friendly service.
- Conducted regular inventory checks and restocked supplies as necessary.
- Served food and beverages to patrons and confirmed complete orders.
Hostess
Chukchansi Gold Resort
Coarsegold, CA
04.2014 - 10.2015
- Greeted customers and escorted them to their tables.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Accepted payments from guests for dine-in and take-out foods.
Education
Vocational - Registered Medical Assistant
Milan Institute
Fresno, CA12-2021
High School Diploma -
Yosemite High School
Oakhurst, CA06-2013
Skills
- Complaint Handling
- Customer Service
- Reservations Management
- Phone Etiquette
- Point of sale systems
- Check payment processing
- Food safety understanding
- Upselling
- Payment Processing
- Effective Multitasking
- Beverage Preparation
Timeline
Beverage Server
Chukchansi Gold Casino and Resort
03.2017 - 11.2017
Hostess
Chukchansi Gold Resort
04.2014 - 10.2015
Vocational - Registered Medical Assistant
Milan Institute
High School Diploma -
Yosemite High School
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