Brandon Zapata
Clovis,CA
Summary
Experienced in overseeing various table games with a close eye on accuracy, security and service standards. Talented team leader and manager with excellent problem-solving and relationship building skills.
Overview
2
2
years of professional experience
Work History
Casino Floor Supervisor
Table Mountain Casino
2023.10 - Current
- Monitored chips purchases, table inventories and player win ratios.
- Oversaw area games to maintain security and compliance.
- Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
- Watched closely to catch errors and notified surveillance of irregularities.
Casino Pit Manager
Chukchansi Gold Casino And Resort
2023.04 - 2023.10
- Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
- Handled all jackpots including ensuring all policies/paperwork were followed thoroughly and in a timely manner.
- Coordinated staff schedules, rotations and breaks.
- Enhanced casino revenue by effectively managing the gaming floor and ensuring smooth operations.
- Monitored Table Game's Dept. win/loss every night including all required paperwork to be filed on a nightly basis.
- Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
Dual Pit Manager/Casino Floor Supervisor
Chukchansi Gold Casino And Resort
2022.05 - 2023.04
- Monitored chips purchases, table inventories and player win ratios.
- Oversaw area games to maintain security and compliance.
- Watched closely to catch errors and notified surveillance of irregularities.
- Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
- Monitored key players including their cash buy-ins, making sure all federal and tribal regulations were followed accordingly.
Education
Bachelor of Science - Business Administration - Finance
California State University - Fresno
Fresno, CA05.2021
Skills
- Complex Problem-Solving
- Guest Relations
- Standards Compliance
- Critical Thinking
- Public Speaking
- Financial Literacy
Timeline
Casino Floor Supervisor
Table Mountain Casino
2023.10 - Current
Casino Pit Manager
Chukchansi Gold Casino And Resort
2023.04 - 2023.10
Dual Pit Manager/Casino Floor Supervisor
Chukchansi Gold Casino And Resort
2022.05 - 2023.04
Bachelor of Science - Business Administration - Finance
California State University - Fresno
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