Shyanne Franco
Bartender
Rio Rancho,NM
Summary
Motivated and detail-oriented professional seeking to build a career aligned with my educational goals. Bringing strong communication, leadership, and customer service skills developed through years of experience in fast-paced restaurant and bar environments.
Overview
9
9
years of professional experience
Work History
Server / Bartender
M’tucci’s Bar Roma
Albuquerque, NM
08.2023 - Current
- Manage high-volume sections while delivering attentive, personalized service
- Prepare a wide range of cocktails efficiently while maintaining quality and consistency
- Collaborate with management and team members to execute private events and ensure guest satisfaction
- Maintain strong knowledge of menu items and beverage offerings to enhance guest experience
Bartender
Yanni’s Modern Mediterranean
Albuquerque, NM
01.2023 - 09.2023
- Provided full-service bartending in a fast-paced environment with a focus on quality and speed
- Designed and developed a custom cocktail menu aligned with the restaurant’s brand
- Delivered exceptional guest experiences through strong communication and attention to detail
Server / Head Baker
Nick and Jimmy’s Restaurant and Bar
Albuquerque, NM
11.2021 - 01.2023
- Managed large sections while maintaining high service standards
- Created and executed weekly dessert specials, contributing to menu variety and sales
- Maintained inventory and ensured consistent quality of all baked goods
Server
Outback Steakhouse
Albuquerque, NM
09.2020 - 11.2021
- Delivered prompt, friendly service while exceeding customer expectations
- Ensured food safety, cleanliness, and sanitation standards
- Assisted across the restaurant to support team efficiency and guest satisfaction
Server
Yellow Brix Coffee House
Carlsbad, NM
04.2020 - 11.2020
- Provided high-quality service in a fast-paced café environment
- Maintained organization and cleanliness while supporting team operations
- Communicated effectively with staff and management to resolve issues
Barista
Starbucks
Carlsbad, NM
05.2019 - 04.2020
- Prepared beverages to exact customer specifications
- Maintained composure and efficiency during high-volume periods
- Upheld cleanliness and organization standards
Server / Manager
IHOP
Carlsbad & Artesia, NM
05.2017 - 04.2020
- Supervised staff and ensured smooth daily operations
- Handled customer concerns professionally and resolved issues effectively
- Supported team members with food prep, service, and workflow during peak hours
Education
Bachelor of Science - Biochemistry
University of New Mexico
Albuquerque, NM 05.2001 -
High School Diploma - undefined
Carlsbad Early College High School
Carlsbad, NM05-2020
Associate of Science - Science
New Mexico State University
Carlsbad, NM05-2020
Skills
Customer Service Excellence
Leadership
Team Collaboration
Multitasking
Problem-Solving
Attention to Detail
Timeline
Server / Bartender
M’tucci’s Bar Roma
08.2023 - Current
Bartender
Yanni’s Modern Mediterranean
01.2023 - 09.2023
Server / Head Baker
Nick and Jimmy’s Restaurant and Bar
11.2021 - 01.2023
Server
Outback Steakhouse
09.2020 - 11.2021
Server
Yellow Brix Coffee House
04.2020 - 11.2020
Barista
Starbucks
05.2019 - 04.2020
Server / Manager
IHOP
05.2017 - 04.2020
Bachelor of Science - Biochemistry
University of New Mexico
05.2001 -
High School Diploma - undefined
Carlsbad Early College High School
Associate of Science - Science
New Mexico State University