Shyanne Malgra
Summary
Detail-oriented professional with strong interpersonal skills in customer service and childcare. Committed to enhancing customer satisfaction and fostering team collaboration.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
HTeaO
Las Cruces
05.2025 - 06.2026
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Addressed customer requests and answered questions to enhance overall satisfaction.
- Executed day-to-day duties with accuracy and efficiency to support team operations.
- Proposed innovative ideas and solutions that positively influenced team performance.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Childcare Provider
Different clients
Las Cruces
03.2022 - Current
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Helped develop motor skills through active playtime activities like running, jumping.
- Supervised daily activities and routines for multiple children ages six months to five years.
Education
Organ Mountain High School
Las Cruces, NM05-2027
Skills
- Digital literacy- Canva, Google docs, snapchat, Instagram
- Infant and child CPR training
- Adult CPR training
- Food handlers certification
- Health care careers
- Health care occupations
- Child development class knowledge
- Health class
Timeline
Customer Service Representative
HTeaO
05.2025 - 06.2026
Childcare Provider
Different clients
03.2022 - Current
Organ Mountain High School