Shyanne Williamson
Midlothian
Summary
Dedicated manager known for enhancing customer satisfaction and implementing effective staff training programs. Experience in overseeing daily operations and maintaining compliance, ready to drive impactful changes in educational environments. Detail oriented as well as good time management.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Manager
Discovery Children s Academy
Midlothian
11.2024 - Current
- Oversaw daily operations and ensured compliance with licensing regulations.
- Managed parent communication to address concerns and provide updates.
- Developed enrollment strategies to increase student participation in programs.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coordinated staff schedules to maintain adequate classroom coverage and support.
- Trained staff on enrollment processes and student management systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
Teacher
Discovery Children s Academy
Midlothian
08.2023 - Current
- Facilitated interactive activities to promote social and emotional development.
- Collaborated with parents to support children's educational progress and well-being.
- Assessed student performance through observations and informal evaluations.
- Mentored new teachers on effective teaching methods and classroom techniques.
- Maintained a safe and orderly learning environment for all students.
- Supervised students in classroom to ensure safety and engagement. throughout the day, both in the classroom and outside during breaks.
Super Sitter
Crunch Fitness
Longview
08.2020 - 10.2021
- Engaged children with fun, interactive games to promote physical activity.
- Supervised children during fitness classes and activities at Crunch Fitness.
- Monitored children's behavior to ensure adherence to safety guidelines.
- Communicated effectively with parents regarding children's behavior and activities.
Decorator
Pump It Up
04.2014 - 02.2015
- Designed themed decorations for party rooms and event spaces.
- Set up and arranged decorations for events according to client specifications.
- Collaborated with team members to create cohesive design concepts.
- Communicated with clients to understand their decoration preferences and needs.
Carhop Server
Sonic
01.2011 - 10.2012
- Took customer orders accurately and efficiently.
- Delivered food and beverages to customers in a timely manner.
- Provided friendly customer service to enhance guest experience.
- Communicated effectively with kitchen staff for order preparation.
- Maintained cleanliness of work area and dining spaces.
- Assisted in training new carhop servers on procedures.
Education
GED -
Ore City Highschool
Ore City, TX06-2015
Skills
- Enrollment strategies
- Staff training
- Compliance management
- Classroom supervision
- Crisis leadership
- Customer relationship management
Certification
- CPR
- Childcare Certification
- First Aid Training
- Childcare Director Training
Timeline
Manager
Discovery Children s Academy
11.2024 - Current
Teacher
Discovery Children s Academy
08.2023 - Current
Super Sitter
Crunch Fitness
08.2020 - 10.2021
Decorator
Pump It Up
04.2014 - 02.2015
Carhop Server
Sonic
01.2011 - 10.2012
GED -
Ore City Highschool