Shyia Taylor
Louisville,KY
Summary
Proven professional with extensive experience in security and sales, notably at Allied Universal Security Services. Expert in Network Security Administration and adept at building customer relationships, significantly enhancing security protocols and customer satisfaction. Demonstrates exceptional communication skills and a commitment to safety, contributing to team success through effective training and leadership.
Overview
4
4
years of professional experience
Work History
Security
Allied Universal Security Services
01.2024 - 05.2024
- Operated security console equipment to monitor and control access.
- Monitored and operated facility computer systems governing security operations.
- Processed Type security transactions to support valuation and financial reporting.
- Established comprehensive data security protocols, safeguarding sensitive company information.
- Mitigated security risks, regularly reviewing and updating network security protocols and employee access controls.
- Prepared and monitored communication and security systems to supplement security essentials.
Sales Associate
Rainbow
09.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Package Handler
UPS
06.2020 - 08.2023
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
Education
Arts And Humanities
Jefferson Community Technical College
Business
Pleasure Ridge Park
05.2021
Skills
- Network Security Administration
- Perimeter Security Management
- Application Security Auditing
- Communication Security Protocols
- Security software
Timeline
Security
Allied Universal Security Services
01.2024 - 05.2024
Sales Associate
Rainbow
09.2023 - 12.2023
Package Handler
UPS
06.2020 - 08.2023
Arts And Humanities
Jefferson Community Technical College
Business
Pleasure Ridge Park