Shykela Speed
Shreveport,LA
Summary
Proven leader and efficient problem-solver, I excelled as a Barista Shift Supervisor at Starbucks, where I spearheaded team training and policy development, enhancing store efficiency and customer satisfaction. Skilled in memorizing intricate recipes and fostering team unity, my approach significantly improved service delivery and team dynamics, showcasing my fast learning ability and strong teamwork ethos. , I am also very willing to take on all the training that is needed to better my position and excel in any job I do.
Overview
10
10
years of professional experience
Work History
Barista Shift Supervisor / Barista
Starbucks
Shreveport, LA
09.2015 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns
- Assisted in the development and implementation of new store policies, leading to improved efficiency and a more cohesive team dynamic
- Memorized ingredients and recipes for wide variety specialty drinks
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods
Education
Nursing
Southern University At Shreveport
Shreveport, LAHigh School Diploma -
Woodlawn High School
Shreveport, LASkills
- Memorize new skills
- Team player
- Fast learner
- Studying in the health field
- Have already taking medical terminology classes
- Currently taking anatomy classes for nursing
- Worked on different computer formats
Timeline
Barista Shift Supervisor / Barista
Starbucks
09.2015 - Current
Nursing
Southern University At Shreveport
High School Diploma -
Woodlawn High School