SHYLA DEO
Culver City,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Cashier
Trejos Coffee and Donuts
Los Angeles, CA
01.2025 - 04.2025
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
General Manager
Modern Bread and Bagel
Woodland Hills, CA
06.2022 - 04.2024
- Recruited, hired, and trained team members, fostering a positive and productive work environment.
- Led disciplinary procedures in alignment with company policies.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manager
PetStaurant
Los Angeles, CA
02.2020 - 02.2022
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Monitored inventory levels and placed orders for office supplies when needed, ensuring uninterrupted daily operations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Associate - Clinical Psychology
Santa Monica College
Santa Monica, CAHigh School Diploma - undefined
Santa Monica High School
Santa Monica, CA06.2020
Skills
- Operational Management
- Staff recruitment and training
- Customer Relationship Management
- Workflow and schedule optimization
- Inventory and Cost Control
- Public Relations and Brand Representation
Timeline
Cashier
Trejos Coffee and Donuts
01.2025 - 04.2025
General Manager
Modern Bread and Bagel
06.2022 - 04.2024
Manager
PetStaurant
02.2020 - 02.2022
High School Diploma - undefined
Santa Monica High School
Associate - Clinical Psychology
Santa Monica College