Shyla Walters
Spring Creek,NV
Summary
Dedicated Clinical Medical Assistant from the MAPE Program at Great Basin College, adept in patient communication and venipuncture, significantly enhancing patient care and satisfaction. Leveraged expertise in HIPAA compliance and infection control protocols, achieving optimal safety and efficiency in EKG and phlebotomy procedures. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CCMA position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
EKG technician student
MAPE Program At Great Basin College
08.2023 - 05.2024
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
- Educated patients on testing and preparation steps prior to procedure.
- Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
- Optimized patient comfort during procedures, positioning them correctly to minimize discomfort while obtaining accurate readings.
- Maintained a clean working environment following infection prevention protocols reducing risks associated with crosscontamination.
- Boosted patient satisfaction through effective communication and empathy during EKG procedures.
- Provided instruction on Holter monitor and connected patient to analyzer.
- Assisted in the identification of abnormal heart conditions by recognizing irregularities in patient''s heart rhythms during EKG readings.
Phlebotomy technician student
MAPE Program At Great Basin College
08.2023 - 05.2024
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
- Enhanced laboratory efficiency through proper specimen handling and labeling procedures.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Used personal protective equipment correctly to protect coworkers and patients.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Followed school and classroom policies, regulations, dress codes, and schedules.
Medical Assisting Student
MAPE Program At Great Basin College
08.2023 - 05.2024
- Provided support during minor surgical procedures, ensuring optimal patient comfort and safety throughout the process.
- Contributed to a safe healthcare environment by adhering to strict sanitization protocols and infection control measures.
- Promoted preventive healthcare by educating patients on proper nutrition, exercise, and self-care techniques.
- Supported community outreach initiatives by participating in health fairs, screenings, and educational events.
- Expedited laboratory processes by accurately collecting, labeling, and preparing specimens for testing.
- Maintained patient confidentiality through diligent adherence to HIPAA regulations when handling sensitive information.
- Administered injections and medications as directed by physicians, minimizing errors while ensuring correct dosages were dispensed.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Measured patient pulse oximetry.
- Taught patients about medications, procedures, and care plan instructions.
Education
No Degree - MAPE
Great Basin College
Elko, NV05.2024
High School Diploma -
Chaparral High School
Las Vegas, NV06.1993
Skills
- Patient Communication
- HIPAA Compliance
- Lead Placement
- Cardiac anatomy knowledge
- Basic Life Support
- Vital signs monitoring
- Immunization Administration
- Infection control protocols
- Certified Clinical Medical Assistant (CCMA)
- Venipuncture
- Specimen labeling procedures
- Blood collection techniques
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS certified Training - 04/07/23-04/07/25
- Certified Adult Mental Health First Aid USA, National Council For Mental Wellbeing - 05/30/2023-05/30/2026
Timeline
EKG technician student
MAPE Program At Great Basin College
08.2023 - 05.2024
Phlebotomy technician student
MAPE Program At Great Basin College
08.2023 - 05.2024
Medical Assisting Student
MAPE Program At Great Basin College
08.2023 - 05.2024
No Degree - MAPE
Great Basin College
High School Diploma -
Chaparral High School
- CCMA - Certified Clinical Medical Assistant
- BLS certified Training - 04/07/23-04/07/25
- Certified Adult Mental Health First Aid USA, National Council For Mental Wellbeing - 05/30/2023-05/30/2026
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