Shyleah Lyon
Shelton,WA
Summary
Compassionate caregiver dedicated to safety and accurate documentation. Collaborates effectively with multidisciplinary teams to improve client care and safety protocols. Possesses strong time management and organizational skills, adaptable to fast-paced environments and last-minute changes. Ready to contribute to company growth while further developing professional abilities.
Overview
12
12
years of professional experience
Work History
Care Aide
Consumer direct care wa
shelton, WA
02.2024 - 03.2026
- Supported clients with daily living activities and personal care, enhancing their independence and quality of life.
- Documented client care and observations, ensuring continuity and accuracy in care delivery.
- Ensured a safe and clean environment for clients at all times.
- Delivered emotional support and companionship, fostering a trusting relationship and improving clients' mental well-being.
- Assisted clients with daily activities, such as bathing, dressing, and eating.
- Completed documentation of care plans, progress notes, and incident reports.
- Communicated effectively with family members regarding client well-being.
Childcare Provider
DCYF
Shelton, Washington
02.2023 - 11.2025
- Monitored children's activities to maintain a safe environment and encourage engagement.
- Assisted with daily routines, including meals and nap times.
- Updated parents on children's progress and daily experiences to foster collaboration and support.
- Implemented safety protocols to protect children during playtime and transitions.
- Maintained cleanliness and organization of the childcare area and supplies.
- Documented children's behavior and development for progress tracking purposes.
- Prepared meals and snacks according to dietary needs, ensuring nutrition and safety for all children.
Care aide
Community Life Line
Shelton, Washington
01.2023 - 05.2023
- Monitored clients' health conditions, reporting critical changes to healthcare professionals to ensure timely interventions.
- Trained new staff on best practices for client care and safety protocols, enhancing overall team competency and client safety.
- Assisted clients with daily activities, such as bathing, dressing, and eating.
- Documented client progress and care activities in reporting systems to maintain accurate records for continuous care.
Barista
Stephs espresso
Shelton, Washingtonwa
01.2021 - 02.2023
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of café, ensuring a welcoming environment for patrons.
- Operated espresso machines and brewing equipment efficiently.
- Engaged with customers to deliver exceptional service and personalized beverage recommendations, enhancing customer experience.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers warmly to take beverage orders and offer tailored recommendations, fostering a friendly atmosphere.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Clerk
Mason General Hospital
Shelton, Washington
01.2022 - 01.2023
- Managed patient records and ensured data accuracy in electronic systems.
- Coordinated scheduling for appointments and maintained staff calendars efficiently.
- Assisted with billing inquiries and processed insurance claims for patients.
- Collaborated with multidisciplinary teams to enhance patient service delivery processes.
- Supported front desk operations by greeting patients and directing inquiries appropriately.
- Assisted customers with inquiries and complaints in a professional manner.
Server/Bartender Shift Manager
Washington scholars
shelton, WA
04.2014 - 08.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Mixed cocktails and beverages according to established recipes.
- Maintained cleanliness and organization of bar area during shifts.
- Provided exceptional customer service to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food and drink service.
- Provided excellent customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Managed food and drink orders using point-of-sale system.
Server/Bartender
taylor station resturaunt
Shelton, WA
02.2020 - 05.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted in menu presentations and explained daily specials to guests.
- Managed cash transactions and balanced cash drawers at the end of shifts.
- Trained new servers on restaurant procedures and service standards.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Cleaned tables and chairs to prepare dining area for next customers.
Barista
Bigfoot Java
shelton, WA
09.2019 - 02.2020
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the café environment.
- Operated espresso machines and brewing equipment efficiently.
- Engaged with customers to provide exceptional service and recommendations.
- Managed inventory levels of coffee beans and supplies regularly.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Handled cash transactions accurately and processed customer payments efficiently.
Server/Bartender
Shang Bar and Gril
shelton, WA
02.2019 - 06.2019
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining areas and service stations.
- Assisted in menu presentations and explained daily specials to guests.
- Processed customer orders accurately using point-of-sale systems.
- Handled guest inquiries and resolved complaints promptly and professionally.
- Trained new servers on restaurant procedures and service standards.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
Caregiver
Fir Lane Health & Rehabilitation
Shelton, Washingtonwa
01.2017 - 07.2018
- Assisted residents with daily living activities and personal care tasks.
- Monitored patient health and reported changes to nursing staff promptly.
- Maintained a clean and safe environment in accordance with health standards.
- Provided companionship and emotional support to enhance resident well-being.
Childcare Provider
DSHS
Shelton, WA
01.2016 - 01.2017
- Supervised children during activities and ensured a safe environment.
- Assisted with daily routines, including meals and nap times.
- Planned engaging activities to foster children's development and social skills.
- Maintained cleanliness and organization of the childcare area and supplies.
- Implemented safety protocols to protect children during playtime and transitions.
Education
High School Diploma -
Shelton Highschool
Shelton, WA06-2016
Skills
- Client care
- Health monitoring
- Care planning
- Patient scheduling
- Documentation accuracy
- Safety protocols
- Team collaboration
- Emotional support
- Conflict resolution
- Activity planning
- Time management
- Record management
- Meal preparation
- Food preparation
- Customer engagement
- Outstanding customer service
- Effective communication
- Clear and effective communication
- Attention to detail
- Outgoing personality
- Point-of-sale operation
- Cocktail mixing
- Beverage preparation
- Inventory management
- Menu development
- Customer relationship management
- Food preparation
Timeline
Care Aide
Consumer direct care wa
02.2024 - 03.2026
Childcare Provider
DCYF
02.2023 - 11.2025
Care aide
Community Life Line
01.2023 - 05.2023
Clerk
Mason General Hospital
01.2022 - 01.2023
Barista
Stephs espresso
01.2021 - 02.2023
Server/Bartender
taylor station resturaunt
02.2020 - 05.2021
Barista
Bigfoot Java
09.2019 - 02.2020
Server/Bartender
Shang Bar and Gril
02.2019 - 06.2019
Caregiver
Fir Lane Health & Rehabilitation
01.2017 - 07.2018
Childcare Provider
DSHS
01.2016 - 01.2017
Server/Bartender Shift Manager
Washington scholars
04.2014 - 08.2021
High School Diploma -
Shelton Highschool