Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHYLENE VANG

Summary

A determined, empathetic individual with experience in communicating effectively with diverse teams and customers, skilled in providing excellent customer service and handling high-pressure situations. Looking to utilize and further develop bartending skills, including cocktail preparation, multitasking, and alcohol awareness, in a dynamic bar setting.

Overview

4
4
years of professional experience

Work History

Wellness Coordinator

Build 2 Lead
08.2024 - Current
  • Collected and tracked information about participation and student outcomes of individual programs.
  • Served as a liaison between students and admin, addressing concerns related to overall wellness practices.
  • Increased participation in wellness initiatives by effectively promoting and utilizing available resources.

Teaching Fellow

Impact Public Schools
02.2022 - 06.2024
  • Improved student comprehension by implementing creative teaching strategies and real-world examples in lessons.
  • Integrated multicultural elements into lessons, encouraging global awareness and appreciation for diversity among students.
  • Established strong relationships with parents through regular communication and conferences, fostering a supportive educational network for students.

Barista

Compass Group Management
07.2022 - 12.2023
  • Worked efficiently in acquiring a thorough knowledge base of company and memorization of relevant product information to provide reliable service to customers as needed
  • Developed personalized recommendations to align with individual tastes, improving overall customer experience.
  • Performed the ability to confidently greet customers creating a friendly environment to boost customer retention and reflect good company morale and mission

Restaurant Hostess

13 Coins
06.2021 - 02.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Associates of Arts -

Highline College
06.2024

High School Diploma - General Education

Foster High School
06.2020

Skills

  • Reliable
  • Customer service
  • Quick learner
  • Speed and efficiency

Timeline

Wellness Coordinator

Build 2 Lead
08.2024 - Current

Barista

Compass Group Management
07.2022 - 12.2023

Teaching Fellow

Impact Public Schools
02.2022 - 06.2024

Restaurant Hostess

13 Coins
06.2021 - 02.2022

High School Diploma - General Education

Foster High School

Associates of Arts -

Highline College
SHYLENE VANG