Emma Little
Seattle,WA
Summary
Highly passionate and dedicated professional with a strong educational foundation in clinical mental health counseling and psychology. High skilled at managing wellness programs specific to client's needs, as well as utilizing all available wellness resources to best deliver long-term results. Committed to improving patient care and enhancing service delivery with personalized care. Personally experienced in mental health wellness, a professional with deep, individual care for every client.
Overview
4
4
years of professional experience
Work History
Wellness Coordinator
The Joint Chiropractic
Mill Creek, WA
01.2025 - Current
- Worked collaboratively with physicians and clients to cultivate wellness programs to match specific client needs
- Managed client communications, ensured timely responses to inquiries and appointment scheduling.
- Managed patient scheduling, ensuring efficient appointment flow and reduced wait times.
- Collaborated with team members to implement new wellness strategies, enhancing overall service delivery and client satisfaction.
- Maintained up-to-date knowledge of industry trends and best practices in health promotion, integrating innovative approaches into ongoing wellness programming.
Research Assistant
Cognitive and Emotional Development Lab, WWU
Bellingham, WA
10.2022 - 06.2024
- Led data collection and analysis for cognitive and emotional research studies.
- Organized recruitment efforts by engaging potential participants through outreach initiatives.
- Maintained accurate records of experimental procedures and participant responses.
- Collaborated with team members to develop research methodologies and protocols.
- Conducted collaborative qualitative and quantitative analysis on participant interviews.
- Clearly communicated complex research findings to non-expert audiences.
Retail Worker
Label's Consignment
Bellingham, WA
06.2022 - 08.2024
- Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure optimal presentation.
- Trained new staff on operational procedures and customer service standards effectively.
Education
Master of Arts - Clinical Mental Health Counseling
Antioch University
Seattle11-2027
Bachelor of Science - Psychology
Western Washington University
Bellingham06-2024
Skills
- Patient intake skills
- Effective communication
- Collaborative
- Cultivates effective partnerships with clients
- Problem-solving
- Cultural sensitivity
- Attention to detail
- Document management
- Reliable and responsible
- Adaptable and flexible
- Quick learner
Timeline
Wellness Coordinator
The Joint Chiropractic
01.2025 - Current
Research Assistant
Cognitive and Emotional Development Lab, WWU
10.2022 - 06.2024
Retail Worker
Label's Consignment
06.2022 - 08.2024
Master of Arts - Clinical Mental Health Counseling
Antioch University
Bachelor of Science - Psychology
Western Washington University
Community Involvement
Hope Place Women's Recovery, Seattle's Union Gospel
- Mission Volunteer: Food prep, food service, clean-up
High point Village Senor Center Volunteer
- Event planning and participation