Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shyma Rashid

Largo

Summary

First year college student majoring in Biomedical Sciences at St. Petersburg College with strong interest in healthcare and patient care. Eager to grow and learn more about the healthcare field, so can explore more about the relation between science and medicine. Nearly 2 years of costumer service and have been recognized for reliability, problem-solving skills in fast paced environments with the ability to communicate professionally and effectively under pressure.

Overview

2
2
years of professional experience

Work History

Floral/Produce Clerk

04.2025 - Current
  • Received and unloaded new items daily upon delivery and checked products for damage and order accuracy.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Inspected produce to update and adjust pricing information.
  • Checked for outdated and overripe grocery items and removed from inventory to decrease error by 10%.
  • Organized balloons and flowers while paying attention to details.
  • Cut fruits throughout the day and keep displays neat and tidy.

Crew Member

Dunkin Donuts & Baskin Robbins
01.2025 - 04.2025
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Handled drive-thru and front counter simultaneously and professionally with no compromise in costumer service.

Crew Member

Dunkin' Donuts
04.2023 - 03.2024
  • Providing friendly service when greeting costumers, taking orders and preparing drinks with 95% accuracy.
  • Handling a long queue of costumers alone during peak hours
  • Handled cash, credit and mobile transactions with accuracy to balance registers and process order quickly.
  • Maintained 93% consistent on time attendance and performance and being productive throughout the day.
  • Collaborated with team members to improve service speed by 15% and reduce costumer wait time.

Education

Associate of Arts - Biomedical Sciences

St. Petersburg College
Clearwater
05-2027

GED -

Florida Department of Education
Clearwater, FL
05-2023

SSC (Bangladeshi High School Diploma) -

Bheramara Govt. Girls' High School
Kushtia, Bangladesh
12-2021

Skills

  • Customer Service
  • Communication Skills
  • Problem Solving
  • Attention to Details
  • Mathematical Skills
  • Critical Thinking
  • Team Reliability
  • Time Management

Timeline

Floral/Produce Clerk

04.2025 - Current

Crew Member

Dunkin Donuts & Baskin Robbins
01.2025 - 04.2025

Crew Member

Dunkin' Donuts
04.2023 - 03.2024

Associate of Arts - Biomedical Sciences

St. Petersburg College

GED -

Florida Department of Education

SSC (Bangladeshi High School Diploma) -

Bheramara Govt. Girls' High School

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