Shyminika Chesney
Manor,TX
Summary
Results-driven QC Inspector at Flextronics with expertise in quality assurance and problem resolution. Proven ability to identify non-conforming parts and implement corrective actions, enhancing production efficiency. Skilled in visual inspection techniques and customer service, ensuring optimal product quality and client satisfaction. Committed to maintaining high standards in all operational procedures.
Overview
19
19
years of professional experience
Work History
QC Inspector
Flextronics
Austin, TX
12.2024 - Current
- Analyzed plans, specifications and blueprints to understand product requirements.
- Consulted with engineers to resolve quality, production, and efficiency problems.
- Identified non-conforming parts or assemblies during routine inspections and communicated corrective actions needed for resolution.
Lst
NeuroRestorative
Austin, TX
04.2024 - 08.2025
- Conducted assessments of clients' needs and developed individualized care plans based on findings.
- Administered medications to optimize patient experiences, monitoring reactions to adjust dosages.
- Educated caregivers about effective methods for handling difficult situations with their clients.
Key Holder
At Home Retail Store
KNOXVILLE, TN
08.2020 - 01.2023
- Open the store, count down the vault, and check the tills.
- Override errors and key turns.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Answered incoming calls from customers regarding product information, order status, returns, and other related inquiries.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Production Worker
DEROYAL
03.2020 - 06.2020
- Company Overview: Products for medical supplies
- Hospitals disposable supplies
- Made with quality and timely matter
- Products for medical supplies
Customer Service Associate
Gabes
08.2019 - 03.2020
- Company Overview: (Retail)
- Help customers with checkouts
- Answer the phones
- Returns items if wrong size or issue with products
- Stock and straighten the store
- (Retail)
Lab Technician
Vision Works
Knoxville, TN
03.2016 - 12.2019
- Evaluated optical laboratory processes for efficiency improvements.
- Checked finished eyewear products for accuracy against prescriptions.
- Troubleshot any issues encountered during production process in a timely manner.
- Cleaned and maintained optical lab equipment to ensure proper functioning.
Porter
BASSETT
02.2018 - 12.2018
- Set up show rooms
- Clean bathrooms /showrooms
- Paint walls to show rooms
- Move furniture from room to room
Production Tech
ABM Industries, Inc.
Knoxville, USA
06.2012 - 02.2016
- Inspect products by checking the bbd and products quality
- >fix minor problem with the machine
- >check all defects before final product is complete
Customer Service Representative
Sitel
Knoxville, TN
02.2012 - 12.2015
- Company Overview: Customer service call center
- Help customers restore service
- >Assistance with customer bill and account
- >Take payments over the phone
- Customer service call center
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Lab Technician
Luxottica
Knoxville, USA
06.2010 - 08.2012
- Assembled eyeglasses by hand, machine manufactured lenses, and operated polishing machines
- > Inspected finished product for quality compliance to verify products met physician's prescriptions
- > Perform data entry of lens and frame information into a computer database
Call Center Representative
WESTGATE RESORT
Knoxville, USA
01.2007 - 01.2008
- CALL CENTER
- > Vacation Packages for customers
- >Given customers a great deal to fit family needs on rooms
- >Than after trip ask them what they enjoyed about and set up another for the next year
Education
Diploma -
Fulton High School
Knoxville, TN01.2006
Skills
- Customer service
- Assembly
- Production machines
- Quality inspections
- Quality assurance
- Inventory control
- Order picking
- Packing
- Cash handling
- Order processing
- Operations procedures
- Safety compliance
- Inspection techniques
- Problem resolution
- Surface inspection
- Multitasking
- Visual inspection techniques
Timeline
QC Inspector
Flextronics
12.2024 - Current
Lst
NeuroRestorative
04.2024 - 08.2025
Key Holder
At Home Retail Store
08.2020 - 01.2023
Production Worker
DEROYAL
03.2020 - 06.2020
Customer Service Associate
Gabes
08.2019 - 03.2020
Porter
BASSETT
02.2018 - 12.2018
Lab Technician
Vision Works
03.2016 - 12.2019
Production Tech
ABM Industries, Inc.
06.2012 - 02.2016
Customer Service Representative
Sitel
02.2012 - 12.2015
Lab Technician
Luxottica
06.2010 - 08.2012
Call Center Representative
WESTGATE RESORT
01.2007 - 01.2008
Diploma -
Fulton High School
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