Shynell Ward
Lake Elsinore,CA
Summary
Reliable Cashier and Medical Secretary experienced in operating cash registers, managing patient flows, and providing exceptional service in both retail and medical environments. Achieved operational efficiency through strong organizational skills and proactive scheduling. Focused on enhancing customer satisfaction and fostering long-term relationships.
Overview
7
7
years of professional experience
Work History
Cashier
Chick Fill A
Lake Elsinore, California
06.2026 - Current
- Processed customer transactions efficiently and accurately at a fast-paced restaurant.
- Assisted customers with menu selections and answered inquiries about food options.
- Maintained cleanliness and organization of the checkout area and dining space.
Server/Bartender
Bjs Restaurants Inc
Temecula, California
07.2024 - 10.2025
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Prepared and served a variety of beverages to guests efficiently.
- Maintained cleanliness and organization of bar and dining areas.
Unit Secretary
Eisenhower Medical Center
Rancho Mirage, California
03.2022 - 06.2024
- Maintained accurate patient records and updated information in electronic systems.
- Managed patient scheduling and coordinated appointments for various departments.
- Communicated effectively with medical staff and patients to ensure smooth operations.
EVS Team Lead
Southwest Health System
Wildomar, California
05.2019 - 02.2023
- Supervised daily operations of environmental services team to ensure cleanliness standards.
- Trained new staff on safety protocols and operational procedures for efficiency.
- Coordinated schedules and assignments to optimize workflow and resource allocation.
Education
San Diego Workforce
Lake Elsinore, CASkills
- Point of sale (POS) systems
- Cash handling
- Customer service
- Cleanliness compliance
- Inventory management
- Scheduling coordination
- Drawer balancing
- Time management
- Communication skills
- Decision making aptitude
- Team leadership
- Work ethic and integrity
- Clear communication
- Records maintenance
- Professional conduct
Timeline
Cashier
Chick Fill A
06.2026 - Current
Server/Bartender
Bjs Restaurants Inc
07.2024 - 10.2025
Unit Secretary
Eisenhower Medical Center
03.2022 - 06.2024
EVS Team Lead
Southwest Health System
05.2019 - 02.2023
San Diego Workforce