Summary
Overview
Work History
Education
Skills
Timeline
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Cierra Horton

Menifee,CA

Summary

Reliable and customer-focused professional with experience in retail, food service, and order fulfillment. Proven ability to deliver exceptional service, manage fast-paced environments, and support team efficiency. Dedicated to creating positive customer experiences through strong communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Cashier

Sgt Puppa
07.2024 - 12.2024
  • Led daily store opening operations, maintaining a clean, organized, and customer-friendly environment to enhance the in-store shopping experience.
  • Contributed to the brand's social media presence by creating engaging Instagram content, helping to increase online visibility and attract new customers.
  • Collaborated with the team to optimize product displays, boosting customer engagement and driving sales.

Cashier/Floor

Ross Dress for Less
07.2022 - 12.2023
  • Optimized product displays to enhance visual merchandising, increasing customer engagement and supporting sales goals.
  • Efficiently processed transactions while maintaining accuracy and speed in a high-volume retail environment.
  • Delivered exceptional customer service by resolving inquiries and issues promptly, contributing to a positive shopping experience and customer retention.
  • Supported team operations by maintaining an organized sales floor, improving workflow, and ensuring a clean, welcoming environment.

Runner/Busser

Sauced BBQ & Spirits
Orange
11.2020 - 05.2021
  • Supported food and beverage service by promptly delivering orders, maintaining cleanliness, and ensuring an organized dining environment to enhance guest satisfaction.
  • Collaborated with servers, kitchen staff, and management to streamline operations, contributing to efficient service during peak hours.
  • Anticipated guest needs by proactively clearing tables, refilling beverages, and assisting with special requests, ensuring a seamless and enjoyable dining experience.
  • Maintained high standards of hygiene and safety in compliance with health regulations, creating a welcoming atmosphere for all patrons.

Education

BA - Marketing

California State University Fullerton
Fullerton, CA

Skills

  • Customer Service & Client Relations
  • Point of Sale (POS) Systems
  • Team Collaboration & Communication
  • Time Management & Multitasking
  • Conflict Resolution
  • Organization & Attention to Detail

Timeline

Cashier

Sgt Puppa
07.2024 - 12.2024

Cashier/Floor

Ross Dress for Less
07.2022 - 12.2023

Runner/Busser

Sauced BBQ & Spirits
11.2020 - 05.2021

BA - Marketing

California State University Fullerton

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Cierra Horton