Shynelle Holmes
Springfield,OR
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices . Proven ability to enhance customer satisfaction through effective communication and time management. Skilled in cash handling and order entry, consistently ensuring accurate transactions and efficient operations. Committed to delivering exceptional service and fostering positive client relationships.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Parts Driver/Sales
AutoZone
Eugene, OR
11.2023 - Current
- Delivered parts to customers efficiently, ensuring timely service.
- Operated a multi-line phone system to manage incoming calls effectively.
- Processed transactions accurately at cash register, maintaining financial integrity.
- Handled customer inquiries and support via phone to enhance satisfaction.
Caregiver
Visiting Angels
Eugene, OR
01.2022 - 11.2023
- Delivered personalized in-home care services to clients, ensuring comfort and safety.
- Collaborate with outside agencies to coordinate care and resources effectively.
- Assisted clients with activities of daily living (ADLs) to promote independence.
- Administered medications accurately, adhering to safety protocols.
- Implemented care plans tailored to individual client needs.
Cashier/Customer Service
Knecht's Auto Parts
Springfield, OR
01.2019 - 01.2022
- Created and managed purchase orders to ensure the timely procurement of parts.
- Processed customer transactions effectively, enhancing customer satisfaction.
- Handling billing for customer accounts, maintaining accurate financial records.
- Oversaw shipping and receiving operations, optimizing inventory flow.
- Provided exceptional customer service through effective communication and problem resolution.
Substitute Teacher Aide
Triangle lake charter school
Blachly, OR
01.2016 - 01.2018
- Assisted teachers in classroom management and student engagement.
- Implemented differentiated instruction strategies based on individual student needs.
- Encouraged positive behavior among students through effective communication techniques.
Driver
NAPA Auto Parts
Klamath Falls, OR
01.2014 - 01.2015
- Delivered parts to customers efficiently, ensuring timely service.
- Processed customer transactions effectively, enhancing customer satisfaction.
Direct Support Caregiver
Gateway Living
Springfield, OR
01.2011 - 01.2014
- Assisted clients with activities of daily living (ADLs) to promote independence.
- Accompanied clients to doctor appointments to ensure proper care and support.
- Collaborate with outside agencies to coordinate care and resources effectively.
- Provided behavioral support to enhance client well-being.
Parts/ Inventory
Knecht's Auto Parts
Eugene, OR
01.2007 - 01.2011
- Created and managed purchase orders to ensure the timely procurement of parts.
- Handling billing for customer accounts, maintaining accurate financial records.
- Operated a multi-line phone system to manage incoming calls effectively.
- Provided exceptional customer service through effective communication and problem resolution.
- Oversaw shipping and receiving operations, optimizing inventory flow.
- Processed customer transactions effectively, enhancing customer satisfaction.
Education
Pharmacy technician -
Pioneer Pacific College
Springfield, OR01.2009
GED -
Lane Community College
Eugene, OR01.2007
Skills
- Clerical experience
- Order entry
- Multi-line phone systems
- Time management
- Shipping and receiving
- Cash handling
- Medication administration
- Mathematics
- Organizational skills
- Retail sales and customer service
Certification
Driver's License
Timeline
Parts Driver/Sales
AutoZone
11.2023 - Current
Caregiver
Visiting Angels
01.2022 - 11.2023
Cashier/Customer Service
Knecht's Auto Parts
01.2019 - 01.2022
Substitute Teacher Aide
Triangle lake charter school
01.2016 - 01.2018
Driver
NAPA Auto Parts
01.2014 - 01.2015
Direct Support Caregiver
Gateway Living
01.2011 - 01.2014
Parts/ Inventory
Knecht's Auto Parts
01.2007 - 01.2011
Pharmacy technician -
Pioneer Pacific College
GED -
Lane Community College
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