Shyra Bradley
Jersey City,NJ
Summary
Highly enthusiastic customer service professional with over 10 years of client interface experience. Reliable, diligent and flexible with superb communication capabilities. Dedicated and focused individual who excels at prioritizing and completing multiple tasks simultaneously. Dependable and adaptable to best of ability.
Overview
10
10
years of professional experience
Work History
Credit Collections Representative
Public Service Electric And Gas
05.2023 - 04.2024
- Collection of outstanding debt from across PSE&G customer base
- Review weekly aging report and conduct documents
- Process alternate payment arrangements for customers in finical difficulty and final determinations of clients limits
- Reconcile customers’ accounts and provide order verification as required.
Assistant Manager
Wendys International
10.2014 - 04.2023
- Ensure staff completes all shift tasks
- Prepare weekly staff schedules for shifts
- Train and coach staff on guest services principles and practices
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Perform Inventory and inspect incoming merchandise and verify against paperwork.
Enlisted Soldier
Army, National Guard
04.2020 - 10.2020
- 68C MOS (Practical Nursing Specialist)
- Operated and maintained armored vehicles
- Secured and protected military property, assets and personnel
- Implemented tactics, procedures, and techniques for defense systems
- Looked after weapons by scheduling and performing organizational and preventive maintenance
- Assist with admittance and discharge of patients
- Monitor patient food and liquid intake
- Assist physician with dress wounds, applying first aids and tourniquets.
Administrative Assistant Intern
NO ONE LEFT BEHIND DEVELOPMENT CORP.
06.2014 - 09.2014
- Provided beneficial administrative support to the Office Managers with any clerical tasks as required
- Composed and proofread memos, letters and reports to verify error free communication
- Data Entry, sending, receiving and sorting mail and faxes.
Education
William L Dickinson High School
Jersey City, NJSkills
- SAP System
- Scheduling and Coordinating
- Data Collation
- Effective Time Management
- Computer Proficiency
- Managerial Experience
- Administration and Reporting
- MS Office
Timeline
Credit Collections Representative
Public Service Electric And Gas
05.2023 - 04.2024
Enlisted Soldier
Army, National Guard
04.2020 - 10.2020
Assistant Manager
Wendys International
10.2014 - 04.2023
Administrative Assistant Intern
NO ONE LEFT BEHIND DEVELOPMENT CORP.
06.2014 - 09.2014
William L Dickinson High School
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