Shyre Abbey
Hannibal
Summary
Experienced Community Support Specialist at Preferred Family Healthcare with a strong reputation for client advocacy, case management, and family support. Skilled in problem-solving, communication, and collaboration to facilitate clients’ access to essential services. Committed to ongoing professional development and focused on enhancing team and organizational achievements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Support Specialist
Preferred Family Healthcare Inc.
06.2024 - Current
- Advocated on behalf of clients in various settings, securing necessary resources and services for their success.
- Enhanced client well-being by providing personalized support and resources tailored to individual needs.
- Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.
- Educated clients about available resources within the community.
Childcare Director
Kidz Korner
02.2023 - 05.2023
- Engaged with parents and families to build positive relationships for children to thrive.
- Communicated with local and state government agencies to maintain compliance with all regulations.
- Mentored team members to foster professional growth and enhance overall staff performance.
Family Support Specialist
Preferred Family Healthcare Inc.
08.2021 - 02.2023
- Developed rapport to create safe and trusting environment for care.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Contributed to court proceedings, advocating for family’s best interests and recommending balanced solutions.
Team Member
Tropical Smoothie
01.2021 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
Lead Teacher
Early Start
12.2019 - 01.2021
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Attended approved training and continuing education courses to maintain certifications.
- Adhered to budgetary guidelines to set financial goals and maintain school profitability.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
Education
Associates Of Applied Science - Early Childhood Education
John Wood Community College
Quincy, IL05.2025
Certificate - Early Childhood Education
John Wood Community College
Quincy, IL12.2023
High School Diploma - undefined
Hannibal Sr. High School
Hannibal, MO05.2016
Skills
- Organizational Development
- Verbal and Written Communication
- Emotional Support
- Client advocacy
- Teamwork and collaboration
- Problem-solving
Certification
- CPR/First Aid, 2024-2026
- Gateway 3 credential Early Childhood Education
Timeline
Community Support Specialist
Preferred Family Healthcare Inc.
06.2024 - Current
Childcare Director
Kidz Korner
02.2023 - 05.2023
Family Support Specialist
Preferred Family Healthcare Inc.
08.2021 - 02.2023
Team Member
Tropical Smoothie
01.2021 - 08.2021
Lead Teacher
Early Start
12.2019 - 01.2021
Certificate - Early Childhood Education
John Wood Community College
High School Diploma - undefined
Hannibal Sr. High School
Associates Of Applied Science - Early Childhood Education
John Wood Community College
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