Summary
Overview
Work History
Education
Skills
Timeline
Generic

Siahna Medina

Bristol

Summary

Experienced retail professional specializing in quality control and customer service at Shoprite Store. Demonstrated inventory management and merchandising ability, leading to increased customer satisfaction and sales performance. Acknowledged for training new staff and upholding product quality standards. Focused on creating memorable customer experiences through efficient service and multitasking capabilities.

Overview

4
4
years of professional experience

Work History

Produce Clerk

Shoprite Store
Bristol
11.2023 - Current
  • Received and stocked incoming produce shipments, ensuring freshness and quality.
  • Assisted customers with product selection, addressing inquiries about nutrition and storage.
  • Maintained cleanliness of department while adhering to health regulations.
  • Checked quality, ripeness, and condition of products prior to stocking shelves.
  • Rotated produce items regularly to maximize freshness in displays.
  • Provided training to new employees on best practices and procedures.
  • Participated in inventory counts to verify stock levels and identify discrepancies.
  • Collaborated with team members to support departmental goals and share responsibilities.

Cashier/Retail Sales Associate

Burlington
Bristol
09.2021 - 02.2022
  • Addressed customer inquiries about products and services through friendly greetings.
  • Processed returns and exchanges by following established store policies.
  • Handled customer complaints professionally, ensuring compliance with company protocols.
  • Issued receipts, refunds, and change accurately to maintain trust.
  • Maintained well-stocked shelves to support sales efforts.
  • Efficiently operated cash register, processing multiple payment types.
  • Delivered outstanding customer service while advocating for loyalty program participation.
  • Guided customers in finding products and providing informed recommendations.

Education

High School Diploma -

E.C. Goodwin Technical Highschool
New Britain, CT
06-2023

Associate of Arts - Social Work

Tunxis Community College
Farmington, CT

Skills

  • Quality control and assurance
  • Inventory management
  • Customer service and support
  • Product expertise
  • Visual merchandising strategies
  • Stock management
  • Communication skills
  • Customer satisfaction and focus
  • Telephone communication

Timeline

Produce Clerk

Shoprite Store
11.2023 - Current

Cashier/Retail Sales Associate

Burlington
09.2021 - 02.2022

High School Diploma -

E.C. Goodwin Technical Highschool

Associate of Arts - Social Work

Tunxis Community College