Sialasa Tuimaualuga

• Processed accounts receivable and payable transactions efficiently to ensure timely financial reporting.
• Reconciled monthly statements, identifying discrepancies and resolving issues promptly.
• Maintained accurate records of invoices, payments, and vendor interactions to support financial audits.
• Implemented streamlined procedures for invoice processing, enhancing overall workflow efficiency.
• Trained new staff on accounts management systems to ensure adherence to company policies.
• Assisted in month-end closing activities, ensuring all transactions were accurately recorded and reported to management.
• Reduced outstanding balances by diligently following up on overdue invoices and negotiating payment plans with clients.
• Improved cash flow by proactively identifying potential issues and working closely with sales teams to resolve disputes.
• Maintained strict adherence to company policies and legal regulations, ensuring all transactions were compliant with applicable guidelines.
• Provided exceptional customer service through effective communication of billing inquiries or concerns between clients, vendors, and other stakeholders.
• Participated in continuous improvement initiatives within the accounting department, leading to increased accuracy, efficiency, and overall effectiveness of the Accounts Receivable/Payable processes.
• Handled day-to-day accounting processes to drive financial accuracy.

KEY RESPONSIBILITIES:

• Check blinds are correct according to paperwork e.g fabric type and colour
• Ensure there are no scuffs/marks or any other fabric flaw.
• This is to ensure that every single blind that leaves the factory is up to standards with the company policies.
• Assessed materials, parts and products for conformance with quality control requirements and production specifications.
• Adhered to safety protocols to minimize equipment damage and avoid injuries.
• Trained newly hired employees by explaining company procedures, job duties and performance expectations.

KEY RESPONSIBILITIES:

• Grading
• Hose work area down after every shift
• Helped other staff members complete job tasks during peak times to keep operations running efficiently.
• Adhered to regulatory standards regarding safe and sanitary food prep.

KEY RESPONSIBILITIES:

• Prepare items for shipping
• Greet and serve customers
• Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
• Listened to customer requests and asked questions to provide effective solutions.
• Resolved customer concerns and answered questions quickly to maximize satisfaction.
• Composed descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.
• Delivered e-mail confirmation of completed transactions and shipment.

KEY RESPONSIBILITIES:

• Prepare orders for customers
• Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.

KEY RESPONSIBILITIES:

• Waitressing
• Greet guests & clear tables
• Maintained accuracy while handling payments, giving change and printing receipts for customers.
• Greeted customers, answered questions and recommended specials to increase profits.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

KEY RESPONSIBILITIES:

• Packing fresh produce
• Quality control all fresh produce
• Create Standard task sheet using Excel spreadsheet
• Assist with health and safety duties
• Marked and labeled containers with accurate shipping information to prevent delays.
• Reviewed packing slips and other documentation to properly box requested items for shipment.
• Assembled cartons, crates and containers to prepare for shipping.
• Notified team leader of product discrepancies and equipment malfunctions.
• Reviewed incident reports to verify root cause determinations and assess corrective actions.
• Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
• Recommended methods to reduce ongoing hazards with improved methods, processes and materials.

• The voice for the Pasifika youth in the Bay of Plenty organising events to engage with Pasifika youth to be visible for the right reasons, supported to achieve their dreams and aspirations and celebrated in their successes.