Sian Kong
Lauderhill,FL
Summary
Well-rounded Certified Nurse Assistant with over 5 years Home Health Aide experience, committed to focus on each patient's needs to ensure safety and satisfaction. Strong work ethic, adaptability and interpersonal skills. Tolerant when handling high-stress situations using appropriate responses. Eager to learn new task and a dedicated team player.
Overview
6
6
years of professional experience
3
3
Certification
Work History
Home Health Aide
Advantage Pointe Home Care
04.2023 - Current
- Assist patients with personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients, preventing falls and accidents.
- Followed nutritional plans to prepare optimal meals.
- Transfer and transport patients using with wheelchairs and hoyer lifts
Home Health Aide
Mind And Mobility
09.2019 - 04.2023
- Helped patients maintain personal hygiene - bathing, grooming, oral care and toileting.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Monitor vital signs.
Guest Experience Agent
The Boca Raton Resort and Club
04.2023 - 04.2024
- Enhanced guest experience by promptly addressing concerns and providing personalized solutions.
- Delivered exceptional customer service through active listening skills and genuine empathy towards guests'' issues or concerns.
Education
National Vocational Training Certificate - Hotel Front Office
Heart Trust NTA, Jamaica
Jamaica11.2000
High School Diploma - Business Administration
Saint Jago High
Jamaica06.1996
Certificate - Certified Nursing Assistant
Ruby's Academy For Health Occupations
Lauderhill, FL 05.2019 -
Skills
- Personal hygiene assistance
- Vital signs monitoring
- Transfer skills
- Detail oriented
- Guest orientation
- Verbal and written communications
- Computer skills
Accomplishments
Forbes 5 star services
Certification
- CNA licence
- Dementia Care Certification - Alzheimer's Association or other recognized bodies.
- First Aid Certification - American Red Cross.
Languages
English
Professional Working
Jamaican creole
Full Professional
Timeline
Home Health Aide
Advantage Pointe Home Care
04.2023 - Current
Guest Experience Agent
The Boca Raton Resort and Club
04.2023 - 04.2024
Home Health Aide
Mind And Mobility
09.2019 - 04.2023
Certificate - Certified Nursing Assistant
Ruby's Academy For Health Occupations
05.2019 -
National Vocational Training Certificate - Hotel Front Office
Heart Trust NTA, Jamaica
High School Diploma - Business Administration
Saint Jago High
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