Sian Kong
Lauderhill,FL
Summary
Well-rounded Home Health Aide, committed to focus on each guest or patient's needs to ensure safety and satisfaction. Strong work ethic, adaptability and interpersonal skills. Tolerant when handling high-stress situations using appropriate responses. Eager to learn new task and a dedicated team player.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Health Aide
Advantage Pointe Home Care
04.2023 - Current
- Assist patients with personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients, preventing falls and accidents.
- Followed nutritional plans to prepare optimal meals.
- Transfer and transport patients using with wheelchairs and hoyer lifts
Restaurant Server/Event Hostess
Montego Bay Restaurant and Grill
08.2017 - 02.2019
- Attended to guest needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Adhered to established sanitation standards at all times
- Assisted other servers as needed during peak hours or special events
Education
Certificate - Home Health Aide
Ruby's Academy of Health Occupations
Lauderhill, FL05.2017
National Vocational Training Certificate - Hotel Front Office
Heart Trust NTA, Jamaica
Jamaica11.2000
High School Diploma - Business Administration
Saint Jago High
Jamaica06.1996
Skills
- Meal preparation
- Personal hygiene assistance
- Vital signs monitoring
- Lifting skills
- Detail oriented
- Guest orientation
- Verbal and written communications
- Computer skills
Accomplishments
Forbes 5 star services
Certification
- Dementia Care Certification - Alzheimer's Association or other recognized bodies.
- First Aid Certification - American Red Cross.
- Certified Home Health Aide (CHHA) - National Association for Home Care & Hospice.
- CPR/AED Certification
- OSHA Certified
- Caregiver
Languages
English
Professional Working
Jamaican creole
Full Professional
Timeline
Home Health Aide
Advantage Pointe Home Care
04.2023 - Current
Restaurant Server/Event Hostess
Montego Bay Restaurant and Grill
08.2017 - 02.2019
- Dementia Care Certification - Alzheimer's Association or other recognized bodies.
- First Aid Certification - American Red Cross.
- Certified Home Health Aide (CHHA) - National Association for Home Care & Hospice.
- CPR/AED Certification
- OSHA Certified
- Caregiver
Certificate - Home Health Aide
Ruby's Academy of Health Occupations
National Vocational Training Certificate - Hotel Front Office
Heart Trust NTA, Jamaica
High School Diploma - Business Administration
Saint Jago High
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