Summary
Overview
Work History
Education
Skills
Timeline
Generic

Siang Par

Criminal Justice
Dallas,OR

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Knowledgeable and dedicated customer service professional with extensive experience in interpretation industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

4
4
years of professional experience

Work History

Placer/Analayst

Kraft Heinz
02.2023 - Current
  • Followed safety procedures implemented by company to avoid mishaps and accidents.
  • Performed quality checks during and after every job was run to make sure project met or exceeded expectations.
  • Prioritized workloads depending upon project specifications and deadlines.
  • Loaded and positioned raw materials in loading and feeding mechanisms.
  • Resolved problems, improved operations and provided exceptional service.

Supervisor/Manager

Cherry Grocery Store
03.2021 - 02.2023
  • Coordinated with community stakeholders for successful implementation of social and community service initiatives.
  • Created and managed budgets, efficiently allocating resources for social and community service projects.
  • Monitored program performance and outcomes for successful delivery of services.

Server/Hostess

Kyoto Japanese Steak House
03.2022 - 01.2023
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Account/Customer Service Representative

UPS Freight
07.2020 - 02.2021
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

Associate Degree in Criminal Justice - Criminal Justice

American InterContinental University
Schaumburg, IL
06.2023

Skills

  • Critical Thinking
  • Hand Tools
  • Active Listening
  • Creative Solutions
  • Medical Interpretation
  • Interpersonal Communications
  • Customer Relationship Management
  • Strong Telephone Etiquette
  • Client Resolution

Timeline

Placer/Analayst

Kraft Heinz
02.2023 - Current

Server/Hostess

Kyoto Japanese Steak House
03.2022 - 01.2023

Supervisor/Manager

Cherry Grocery Store
03.2021 - 02.2023

Account/Customer Service Representative

UPS Freight
07.2020 - 02.2021

Associate Degree in Criminal Justice - Criminal Justice

American InterContinental University

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Siang ParCriminal Justice